Star Alliance voted best Alliance at Skytrax

Courtesy: Star Alliance.

In its 20th Anniversary year, Star Alliance has claimed the Best Airline Alliance title at the Skytrax World Airline Awards for the second year running. The Alliance’s prestigious Los Angeles Lounge also received the Best Airline Alliance Lounge Award for the third year in row.

Accepting the award at the Paris – Le Bourget Air Show, Jeffrey Goh, CEO Star Alliance said: “This is an important accolade to receive in our 20th Anniversary year. It once again shows that our investment into a modern IT infrastructure is paying off, enabling the more than 440,000 member airline employees to provide customers with an even better Alliance travel experience. Our IT hubs are the foundation which will allow us to use digital technology to offer a more individual and a better Alliance travel experience going forward.”

Star Alliance was the first airline alliance to receive the Best Alliance Award from Skytrax when the category was first introduced in 2005 and has since held the award eight times.

The World Airline Awards are managed by international air transport rating organisation, Skytrax Research of London, UK. The latest survey was conducted between August 2016 and May 2017, attracting 19.87 million eligible entries with participants from 105 nationalities. The survey covered over 325 airlines, from largest international airlines to smaller domestic carriers, measuring quality standards for 41 Key Performance Indicators across front-line product and service factors in the Airport and On-board environments.

Complementing the Alliance awards, 13 Star Alliance member carriers received distinctions in 26 individual categories, with four achieving top 10 rankings in the Top Airline Category: Singapore Airlines (2), ANA (3), EVA (6) and Lufthansa (7).

Aegean Airlines

  • Best Regional Airline in Europe

Air Canada

  • Best Airline in North America

ANA

  • World’s Best Airport Services
  • Best Airline Staff in Asia

Austrian Airlines

  • Best Airline Staff in Europe

Avianca

  • Best Airline in South America
  • Best Regional Airline in South America

COPA Airlines

  • Best Airline in Central America / Caribbean
  • Best Airline Staff in Central America

Ethiopian Airlines

  • Best Airline in Africa

EVA Air

  • Best Business Class Comfort Amenities
  • World’s Best Airline Cabin Cleanliness

Lufthansa

  • Best Airline in Europe
  • Best Airline in Western Europe
  • Best First Class Lounge Dining

Singapore Airlines

  • Best Airline in Asia
  • Best Business Class Airline Seat
  • Best Premium Economy Onboard Catering

South African Airways

  • Best Airline Staff in Africa

THAI

  • Best Economy Onboard Catering
  • World’s Best Economy Class
  • Best Airline Lounge Spa Facilities

Turkish Airlines

  • Best Airline in Southern Europe
  • Best Business Class Onboard Catering
  • World’s Best Business Class Airline Lounge
  • Best Business Class Lounge Dining

Source: Star Alliance.

Singapore Airlines launches trans-Pacific biofuel flights with the A350 XWB

Courtesy: Airbus.

Singapore Airlines has begun a series of biofuel flights using A350-900 aircraft on non-stop trans-Pacific flights between Singapore and San Francisco.

The project is being undertaken by Singapore Airlines in conjunction with the Civil Aviation Authority of Singapore and air navigation service providers, using enhanced flight operations and Air Traffic Management (ATM) practices along the flight route.

The programme will demonstrate the environmental and economic benefits that can be achieved through a combination of the latest fuel-efficient aircraft, alternative fuels and optimised flight operations to reduce fuel burn and carbon emissions.

The A350s taking part in the programme are being powered by a combination of HEFA (hydro-processed esters and fatty acids) – a sustainable biofuel produced from used cooking oils – and conventional jet fuel.

Altogether, Singapore Airlines will undertake 12 flights using this biofuel mix during the next three months. The first of the “Green Package” flights occurred on 1 May, linking San Francisco International Airport with Singapore Changi Airport.

“We are embarking on this initiative to help promote the use of sustainable biofuel in an operationally and commercially viable manner,” explained Singapore Airlines CEO Goh Choon Phong. “This is in line with our long-term commitment to further reduce carbon emissions while improving the efficiency of our operations.”

Singapore Airlines has ordered a total of 67 A350 XWB aircraft and 12 have been delivered to the carrier as of end-March 2017. Next year it will become the launch operator of the A350-900 ULR, which will be able to fly non-stop on the world’s very longest flights – including from Singapore to New York.

Source: Airbus.

Airbus celebrates the delivery of its 10,000th aircraft

Courtesy: Airbus.

Courtesy: Airbus.

Airbus today celebrated the delivery of its 10,000th aircraft – an A350-900 for Singapore Airlines. The milestone event was marked by a special ceremony in Toulouse hosted by Airbus Group CEO Tom Enders and attended by Goh Choon Phong, CEO of Singapore Airlines.

The aircraft delivered today is the sixth A350-900 for Singapore Airlines, out of a total order for 67. Featuring a special “10,000th Airbus” logo, the aircraft will be used to launch the airline’s new non-stop services between Singapore and San Francisco later this month.

The 10,000th Airbus delivery comes as the manufacturer achieves its highest level of production ever and is on track to deliver at least 650 aircraft this year from its extensive product line. These range from 100 to over 600 seats and efficiently meet every airline requirement, from high frequency short haul operations to the world’s longest intercontinental flights.

“Since our earliest days innovation has been at the heart of everything we do at Airbus,” said Tom Enders, Airbus Group CEO. “This has seen us develop what is today the world’s most modern and comprehensive aircraft family. And with a strong emphasis on R&T, continuous innovation and product improvement, we will ensure that we remain ahead of the curve, delivering airlines the best our industry has to offer.”

“We are especially proud to celebrate this milestone with Singapore Airlines – one of our longest standing customers and a true partner. Today, the SIA Group operates aircraft from across our complete product line and with the highest levels of technical excellence. There is no better endorsement for our products and we thank the entire SIA Group for its ongoing confidence, partnership and support.”

“Singapore Airlines is honoured to be receiving the 10,000th aircraft that Airbus has delivered. Airbus aircraft have contributed greatly to Singapore Airlines’ successes over the decades, and we are proud to be sharing this important milestone with our longstanding and trusted partner,” said Goh Choon Phong, CEO of Singapore Airlines. “Today’s delivery shows just how far Airbus has come over the decades. On behalf of the staff and management of Singapore Airlines, I would like to congratulate Airbus for reaching this incredible milestone.”

Singapore Airlines placed its first order with Airbus in 1979 and over the years the carrier and its subsidiaries have ordered every successive model produced by the manufacturer. Today the mainline carrier operates the A330, A350 XWB and A380, while its regional subsidiaries Silkair and Tigerair fly aircraft from the single aisle A320 Family.

Airbus delivered its first aircraft, an A300B2, to Air France on 10 May 1974. Initially working exclusively in the widebody sector with the A300 and A310, the manufacturer moved into the single aisle market in the mid-1980s with the launch of the best-selling A320. Setting new standards in aircraft design, technologies introduced on the A320 were subsequently incorporated on the A330 and A340 in the early 1990s, marking the first time that single aisle and widebody aircraft benefitted from similar operational characteristics.

Courtesy: Airbus.

Courtesy: Airbus.

This high level of design commonality is unique to Airbus aircraft types and has been retained across the company’s product line ever since, including on the double deck A380 and the all-new long range A350 XWB which entered service last year.

Through the company’s process of continuous product improvement, the Airbus product line has been regularly enhanced over the years with each subsequent development bringing significant benefits in terms of fuel efficiency, operational reliability and passenger comfort. In recent years this has recently seen the company invest in the A320neo Family, which entered commercial service this year, and the A330neo Family, currently in development and with first delivery planned for the end of 2017.

Also under advanced stage of development is the second version of the all-new A350 XWB, the A350-1000, which is set for first flight before year end and first delivery in the second half of 2017. Together, the members of the A350 XWB Family are redefining long haul travel in the larger twin aisle market, consuming 25 per cent less fuel and bringing new levels of passenger comfort, with more personal space in all classes.

The current Airbus product line comprises a total of 16 models spread across four aircraft Families – the A320, A330, A350 XWB and A380.

Airbus has recorded over 16,700 orders for its various models and its aircraft are flying today with more than 400 airlines worldwide. The company’s backlog of 6,700 aircraft on order for future delivery is the highest ever recorded by any aircraft manufacturer and represents some 10 years of full production at current rates.

Source: Airbus.

Singapore Airlines becomes new operator of the Airbus A350 XWB

Courtesy: Airbus.

Courtesy: Airbus.

Singapore Airlines has taken delivery of its first A350 XWB in Toulouse, France, becoming the fifth operator of the all-new widebody airliner. With its unrivalled passenger flying experience and operational efficiency, the A350 XWB will form the backbone of Singapore Airlines’ future mid-size widebody fleet.

Singapore Airlines’ aircraft is configured in a premium three class layout with 253 seats, comprising 42 Business Class, 24 Premium Economy and 187 Economy. After an initial period flying on regional services to Kuala Lumpur and Jakarta the aircraft will be deployed on long haul flights from May, starting with Amsterdam and then Dusseldorf.

Altogether the airline has ordered 67 A350-900s which will be operated on long range flights, as well as on selected regional services. Seven of the aircraft will be delivered with an ultra-long range capability for flights of up to 19 hours, allowing the carrier to resume non-stop flights to the US. The A350 XWB will join an existing Airbus fleet at Singapore Airlines that currently comprises 19 double decker A380s and 29 A330-300s, making the carrier an operator of the complete Airbus Widebody Family.

The A350 XWB is the world’s latest generation airliner and the newest member of Airbus’ modern, comfortable & efficient widebody product family. It features the latest aerodynamic design, carbon fiber fuselage and wings, plus new fuel-efficient Rolls-Royce Trent XWB engines. Together, these latest technologies translate into unrivalled levels of operational efficiency, with a 25 per cent reduction in fuel burn and emissions, and significantly lower maintenance costs.

To date, Airbus has recorded a total of 783 firm orders for the A350 XWB from 42 customers worldwide, already making it one of the most successful widebody aircraft ever.

Source: Airbus.

Rolls-Royce ready to despatch 100th Trent XWB – for service with Singapore Airlines

Courtesy: Rolls-Royce.

Courtesy: Rolls-Royce.

Rolls-Royce is about to despatch its 100th Trent XWB engine, which will enter service on a Singapore Airlines A350 XWB.

The engine will leave the Rolls-Royce site in Derby, UK, in the next few days, to be transported to Airbus in Toulouse. It will power Singapore Airlines’ fourth Airbus A350 XWB.

The engine despatch marks another milestone in the ramp up of Trent XWB production at Derby, which will be producing a Trent XWB engine every working day next year.

The Trent XWB is the world’s most efficient engine flying today, and the fastest-selling wide-body engine with more than 1,500 engines sold to 41 customers.

It has already delivered the best-ever entry into service for a large engine since it entered commercial service in January 2015.

Chris Young, Rolls-Royce, Director, Programmes – Civil Aerospace, said: “It is great to reach this milestone and we continue to increase Trent XWB production to meet future demand. I’m pleased this particular engine is destined for Singapore Airlines at a time when the aerospace world is gathering at the Singapore Airshow.”

Singapore Airlines has a total of 67 A350-900 aircraft on order, all powered by the Trent XWB, with the first aircraft delivery to take place soon.

Source: Rolls-Royce.

Singapore Airlines and Lufthansa Group forge extensive partnership involving joint venture on key routes

Courtesy: Lufthansa Group.

Courtesy: Lufthansa Group.

Singapore Airlines (SIA) and Lufthansa have signed a wide-ranging partnership agreement* that will see the two airline groups operating key routes between Singapore and Europe on a joint-venture basis, in addition to significantly expanding codeshare ties and deepening commercial co-operation.

Flights between Singapore and both Frankfurt and Munich, as well as flights between Singapore and Zurich, are to be operated under revenue-sharing arrangements. New SIA-operated flights between Singapore and Düsseldorf, which are to be launched in July 2016, will also be covered under such arrangements.

The two airline groups also intend to co-operate in key markets in Europe, Southeast Asia and Australia, co-ordinating schedules to provide customers more convenient connections between route networks, offering joint fare promotions, aligning corporate programmes to strengthen the proposition to corporate customers, and exploring enhancements to existing frequent-flyer programme ties.

In addition to SIA and Lufthansa, the agreement includes SIA subsidiary SilkAir, and Lufthansa subsidiaries Austrian Airlines and Swiss.

The expanded codeshare ties  will provide SIA customers with convenient access to and from points in Austria, Belgium, Germany and Switzerland, via the transfer hubs of Frankfurt, Munich and Zurich, with more than 20 new codeshare routes. Lufthansa and Swiss will in turn codeshare with SIA and regional arm SilkAir on more routes serving destinations in Southeast Asia and the Southwest Pacific. Codeshare co-operation is expected to be expanded to more destinations in future.

Some of the benefits of the agreement will be introduced in the coming months, such as the new codeshare services. Other elements of the agreement that require additional levels of regulatory approval may be implemented progressively through 2016.

“We are very pleased to have reached agreement for this extensive partnership, which will bring about significant benefits to consumers through enhanced connections and more codeshare destinations. Singapore Airlines has had longstanding ties to Lufthansa, which is an ideal partner with an excellent network and strong customer focus. This agreement deepens ties with the wider Lufthansa Group, providing a solid foundation for numerous commercial co-operation opportunities,” said Singapore Airlines CEO Mr Goh Choon Phong.

“This is yet another example of how partnerships can result in more for our customers, as we can jointly provide benefits that we would otherwise not be able to provide on our own.”

Added Carsten Spohr, Chairman of the Executive Board and CEO of Deutsche Lufthansa AG: “We can look back already on a long and fruitful partnership with Singapore Airlines. And we’re now intensifying this close collaboration between two world-leading premium air carriers with a new joint venture that is in the best interests of all our customers, in Europe and in Southeast Asia. Because by working even closer together, we can both offer even better connections and even better services.”

Mr Spohr continued: “Our intensified partnership with Singapore Airlines is an excellent addition to our global joint venture network, and is a cornerstone of our Asia Strategy. And all these strategic partnerships will help the Lufthansa Group further consolidate its leading position in all key markets.”

*: Elements of the agreement are subject to approval in various jurisdictions.

Source: Lufthansa Group.

Singapore Airlines to add Düsseldorf to route network

Courtesy: Airbus.

Courtesy: Airbus.

Düsseldorf will become the third German city in Singapore Airlines’ route network next year, when non-stop flights are introduced from Singapore. Flights are to be launched on 21 July 2016 using the all-new Airbus A350-900, which will be the latest addition to the Airline’s fleet.

Subject to regulatory approval, flight SQ338 will depart Singapore on Mondays, Thursdays and Saturdays at 2330hrs (local time). The return sector, operated as flight SQ337, will depart Düsseldorf on Tuesdays, Fridays and Sundays at 1130hrs (local time). SIA intends to increase frequency at a later date.

“Flights to Düsseldorf will complement our existing services to Europe, and be served by all-new Airbus A350-900s fitted with Singapore Airlines’ latest cabin products. With this addition, Singapore Airlines will serve the three largest airports in Germany, including Frankfurt and Munich,” said Singapore Airlines’ Senior Vice President Marketing Planning, Ms Lee Wen Fen.

Düsseldorf is the capital of the German state of North Rhine-Westphalia. It is the most populous of the 16 federal states in Germany, bordering Belgium and the Netherlands. In addition to being an international business, manufacturing and financial centre, it is also a leading fashion centre that is well known for trade fairs. With the new flights, Singapore Airlines will serve Germany with 38 weekly services. This includes twice-daily flights between Singapore and Frankfurt, daily flights between Frankfurt and New York, daily flights between Singapore and Munich, and daily flights between Munich and Manchester.

Customers will be able to enjoy the Airline’s latest-generation cabin products on the new A350-900 aircraft. This includes all-new Business, Premium Economy and Economy class seats, as well as the world’s most advanced in-flight entertainment system. Ticket sales for the new Düsseldorf flights will be made available for sale through our various distribution channels on a progressive basis.

Singapore Airlines has 67 A350-900s on firm order, the first of which is due for delivery early in 2016.

Flight Number Days of Operation Time of Departure Time of Arrival

SQ338
SIN-DUS

Monday,
Thursday,
Saturday

23:30 hrs 06:30 hrs (+1)

SQ337
DUS-SIN

Tuesday,
Friday,
Sunday
11:30 hrs 06:10 hrs (+1)

*: All times local, flight schedule is for Northern Summer.

Source: Singapore Airlines.