Lufthansa expands its long-haul network: New destinations from Munich and Frankfurt in summer 2018

Courtesy: Deutsche Lufthansa.

Lufthansa expands its route network and will offer new intercontinental destinations from Frankfurt and Munich in summer 2018.

New from Frankfurt Hub:
San Diego (USA) is the second largest city in the U.S. state of California and eighth overall in the Unites States. The city is located in southwest California, close to the Mexican border. Due to the pleasant climate, San Diego is known as „America’s Finest City“ by its residents. The beaches and waves of the Pacific are particularly suitable for surfing. The city is also a hotspot for the biotech and telecommunications industry. Beginning in summer 2018, Lufthansa will offer five weekly San Diego flights from Frankfurt.

New from Munich Hub:
Likewise in summer 2018, Lufthansa will reintroduce the Singapore route into its flight schedule from Munich.  Five times a week, passengers will be able to fly from the Bavarian capital to the lively economic metropolis in Asia. At the same time, Lufthansa will offer more additional flights from Munich to Chicago, USA. Instead of seven times a week, Lufthansa will fly from Bavaria to the „Windy City“ ten times per week.

Good news for Airbus A380 Fans in Munich: Starting in summer 2018, Lufthansa will introduce the Airbus A380 in Munich on long-haul destinations to Los Angeles, Hong Kong and Beijing. For this reason, Lufthansa will transfer five of its 14 Airbus A380s from Frankfurt to Munich. As a result up to 500 new positions will be staffed in Bavaria.

“With the A380 we can offer our Munich customers a premium aircraft at a 5-Star Hub,“ said Harry Hohmeister, member of the Executive Board of Deutsche Lufthansa AG and responsible for  Hub Management. “In recent years, we have made great progress in steering our hubs. We harmonized and integrated processes and are now more flexible in utilizing our aircraft at different locations. Quality, efficiency and growth will always remain our top priority.”

Lufthansa is showing a clear sign for continued growth in Bavaria. Over the next two years, the Lufthansa long-haul fleet in Munich will be receiving two more aircraft.

Source: Deutsche Lufthansa.

Lufthansa is Europe’s best airline

Courtesy: Deutsche Lufthansa.

Lufthansa has been voted the “Best Airline in Europe”. The award was given at the Paris Air Show on 20 June 2017 in Le Bourget. The market research institute Skytrax, which specializes in aviation, surveyed around 18 million passengers from over 160 countries worldwide.

In the survey, passengers from across the globe spoke in favour of the German premium carrier, thus acknowledging the services offered by Lufthansa. Carsten Spohr, Chairman of the Executive Board and CEO at Deutsche Lufthansa AG: “The service offered by our crews on board and on the ground as well as our investments over the past few years in the fitting of our cabins and lounges, in addition to the service and digitalization, have paid off. The Skytrax Award is evidence that Lufthansa passengers appreciate our quality. The combination of premium service and excellent facilities has impressed passengers worldwide and made us Europe’s number one. Our offer has never been better.” On receipt of the award, Carsten Spohr thanked the employees of Lufthansa in particular, who made this success possible with their excellent work.

Lufthansa also won the award of “Best Airline in Western Europe” as well as the award “Best First Class Lounge Dining”. Lufthansa, Swiss and Austrian Airlines had been nominated for the award as “Best Airline in Western Europe”. Austrian Airlines won the “Best Airline Staff Service in Europe” award for its employees.

The survey was carried out by the market research institute Skytrax, which specializes in aviation. As part of this, the services on board as well as the airline services at the airports were rated. Skytrax has been carrying out the annual survey since 1999.

Source: Deutsche Lufthansa.

Star Alliance voted best Alliance at Skytrax

Courtesy: Star Alliance.

In its 20th Anniversary year, Star Alliance has claimed the Best Airline Alliance title at the Skytrax World Airline Awards for the second year running. The Alliance’s prestigious Los Angeles Lounge also received the Best Airline Alliance Lounge Award for the third year in row.

Accepting the award at the Paris – Le Bourget Air Show, Jeffrey Goh, CEO Star Alliance said: “This is an important accolade to receive in our 20th Anniversary year. It once again shows that our investment into a modern IT infrastructure is paying off, enabling the more than 440,000 member airline employees to provide customers with an even better Alliance travel experience. Our IT hubs are the foundation which will allow us to use digital technology to offer a more individual and a better Alliance travel experience going forward.”

Star Alliance was the first airline alliance to receive the Best Alliance Award from Skytrax when the category was first introduced in 2005 and has since held the award eight times.

The World Airline Awards are managed by international air transport rating organisation, Skytrax Research of London, UK. The latest survey was conducted between August 2016 and May 2017, attracting 19.87 million eligible entries with participants from 105 nationalities. The survey covered over 325 airlines, from largest international airlines to smaller domestic carriers, measuring quality standards for 41 Key Performance Indicators across front-line product and service factors in the Airport and On-board environments.

Complementing the Alliance awards, 13 Star Alliance member carriers received distinctions in 26 individual categories, with four achieving top 10 rankings in the Top Airline Category: Singapore Airlines (2), ANA (3), EVA (6) and Lufthansa (7).

Aegean Airlines

  • Best Regional Airline in Europe

Air Canada

  • Best Airline in North America

ANA

  • World’s Best Airport Services
  • Best Airline Staff in Asia

Austrian Airlines

  • Best Airline Staff in Europe

Avianca

  • Best Airline in South America
  • Best Regional Airline in South America

COPA Airlines

  • Best Airline in Central America / Caribbean
  • Best Airline Staff in Central America

Ethiopian Airlines

  • Best Airline in Africa

EVA Air

  • Best Business Class Comfort Amenities
  • World’s Best Airline Cabin Cleanliness

Lufthansa

  • Best Airline in Europe
  • Best Airline in Western Europe
  • Best First Class Lounge Dining

Singapore Airlines

  • Best Airline in Asia
  • Best Business Class Airline Seat
  • Best Premium Economy Onboard Catering

South African Airways

  • Best Airline Staff in Africa

THAI

  • Best Economy Onboard Catering
  • World’s Best Economy Class
  • Best Airline Lounge Spa Facilities

Turkish Airlines

  • Best Airline in Southern Europe
  • Best Business Class Onboard Catering
  • World’s Best Business Class Airline Lounge
  • Best Business Class Lounge Dining

Source: Star Alliance.

Lufthansa to expand Europe network: Six new Frankfurt destinations for the winter now fixed

Courtesy: Deutsche Lufthansa.

Lufthansa will today (June 06th, 2017) launch into the winter season with six new destinations in Europe from Frankfurt. Kuusamo (Finland), Cluj and Timișoara (both in Romania) will be offered from Frankfurt for the first time, supplementing the Lufthansa flight offer. The Lufthansa summer destinations Reykjavik (Iceland), Palermo (Italy) and Santiago de Compostela (Spain) will also be offered all year round from Frankfurt for the first time. The new destinations for winter 2017/18 are available for booking effective immediately.

Focus on Romania

The Romanian cities of Cluj and Timişoara will be offered daily from Frankfurt for the first time with the start of the new winter flight plan 2017/18 (valid from 29 October 2017) and included in Lufthansa’s Europe offer. The two major cities have already been offered successfully from Munich for several years. Lufthansa will thereby offer its passengers four city connections from Germany to Romania, in addition to the popular connections to Bucharest and Sibiu (from Munich only). This considerably expanded offer provides both business travellers and holidaymakers numerous direct connections to destinations in Romania.

The economic centre of Cluj in Transylvania is one of the largest cities in Romania and has some 2.5 million inhabitants in its wide catchment area. The surroundings boast a beautiful landscape of mountains, forests and lakes, and invite visitors to hike through nature. The inner city of Cluj is characterised by historic buildings. Numerous churches are available for viewing.

Today, Timișoara is the historic, economic and cultural centre of the Banat. The modern, multicultural city is characterised by Baroque and Art Nouveau buildings. To this day, Timișoara is also known as “little Vienna”. The city owes this name to its architecture as well as to its charm. But today more than ever, Timișoara enjoys another epithet: “City of Roses and Parks”, which invite visitors to linger.

Kuusamo to become the fourth Lufthansa Lapland destination

Starting from 23 December 2017, there will be a flight every Saturday from Frankfurt to northern Finnish Kuusamo. Due to its nature and the ski sports centre Ruka, Kuusamo has become one of the major tourist centres in Finland. Together with Tromsø, Ivalo and Kittilä, (Lufthansa offers Kittilä from Munich only), Kuusamo is now the fourth Lapland destination to be included by Europe’s largest airline, due to its popularity among winter sports lovers and fans of the Northern Lights.

Reykjavik, Palermo and Santiago de Compostela now included in the flight plan all year round

Good news as well for all Iceland, Sicily and Spain fans: The existing Lufthansa summer destinations of Reykjavik, Palermo and Santiago de Compostela will now also be continued during the winter due to the strong demand. Three times a week, you can fly from Frankfurt to the Icelandic capital Reykjavik. There will also be up to two flights per week to Palermo from Frankfurt in the winter. Santiago de Compostela can now be visited all year round from Frankfurt three times a week, and once a week from Munich.

Further information and booking options for Lufthansa flights can be found online at LH.com or via the Lufthansa Service Center by phone at (069) 86 799 799 (landline rates). Flights can also be booked from Lufthansa travel agency partners as well as at the Lufthansa sales counters at airports.

The new connections at a glance:

Frankfurt (FRA) – Cluj (CLJ)

  • Once daily (from 29 October 2017)
  • LH1412: FRA 14:45 – 17:50 CLJ
  • LH1413: CLJ 18:35 – 19:45 FRA
  • Price: from EUR 159 including taxes and fees
  • Distance: 1,173 km (634 nautical miles)
  • Embraer 190

Frankfurt – Timișoara (TSR)

  • Once daily (from 29 October 2017)
  • LH1416: FRA 09:00 – 11:50 TSR
  • LH1417: TSR 12:45 – 13:45 FRA
  • Price: from EUR 149 including taxes and fees
  • Distance: 1,062 km (573 nautical miles)
  • Embraer 190

Frankfurt (FRA) – Kuusamo (KAO)

  • Once a week (Saturday from 23.12.2017)
  • LH872: FRA 10:05 – 14:10 KAO
  • LH873: KAO 15:15 – 17:30 FRA
  • Price: from EUR 199 including taxes and fees
  • Distance: 2,134 km (1152 nautical miles)
  • Airbus A319

Frankfurt – Reykjavik (KEF)

  • Three times a week (Tuesday, Thursday, Sunday from 29 October 2017)
  • LH1416: FRA 11:40 – 14:35 KEF
  • LH1417: KEF 15:25 – 20:05 FRA
  • Price: from EUR 229 including taxes and fees
  • Distance: 2,408 km (1,300 nautical miles)
  • Airbus A320

Frankfurt – Palermo (PMO)

  • Up to twice a week (Saturday, Sunday from 29 October 2017)
  • LH1416: FRA 13:50 – 16:05 PMO
  • LH1417: PMO 17:15 – 19:40 FRA
  • Price: from EUR 109 including taxes and fees
  • Distance: 1,365 km (737 nautical miles)
  • Airbus A320 or A321

Frankfurt – Santiago de Compostela (SCQ)

  • Three times a week (Monday, Thursday, Friday from 29 October 2017)
  • LH1110: FRA 09:50 – 12:30 SCQ
  • LH1111: SCQ 13:50 – 16:15 FRA
  • Price: from EUR 129 including taxes and fees
  • Distance: 1,522 km (822 nautical miles)
  • Airbus A320

Source: Deutsche Lufthansa.

Lufthansa provides cabin staff with iPads

Courtesy: Deutsche Lufthansa.

A gentle push on the home button and the digital world opens up to the user. A finger swipes the surface and navigates to a yellow app. With the “Lufthansa crewFlight” apps, the seating plan is quickly opened, providing the cabin crew with a plenty of information on the guests of their next flight.

As of this week, Lufthansa has been providing its 20,000 flight attendants with iPad Minis. The so-called cabin mobile device (CMD) will be successively issued to the entire cabin crew over the next few weeks. This is a major and – above all – visible step in the year of digitization at Lufthansa. The so-called Electronic Flight Bag has already been in operation in the cockpit since the beginning of 2015 and is used by 4,300 pilots for flight planning and operations. At the same time, cabin crew managers also received a tablet, and this is now to be extended to include all cabin crew as a result of the positive experience.

The CMD will allow cabin crew members to access all the data they need to work on board, to access important service manuals and service schedules, and easily view any changes in plans. The CMD heralds a new way of “paperless” working and simplifies existing processes so that staff have more time for customers. Moreover, it significantly improves communication with the personnel on board.

The Cabin Mobile Device project is part of a major current program of transformation called ‘OPSession’, which aims to further digitize the operational areas of Lufthansa, Swiss and Austrian Airlines. Employees with no fixed workplace are to be equipped with mobile devices so that they may meet the needs of the customer in an even better and more personalized way.

Source: Deutsche Lufthansa.

Third Lufthansa A350-900 has landed in Munich

Courtesy: Deutsche Lufthansa.

Lufthansa’s A350-900 fleet in Munich is growing once again – the third A350-900 landed yesterday (April 02th, 2017) at its new home base. Captains Andreas Jasper and Pol Uffer transferred the aircraft from the Airbus works in Toulouse to Munich. With the addition of this third member to the fleet, Lufthansa will also be adding Mumbai to the A350-900 flight schedule. The first flight to the Indian metropolis is planned for 15 April.

At Airbus, the new aircraft carried the production serial number MSN087 and will now fly for Lufthansa under the international registration number D-AIXC. The A350-900 is currently the world’s most advanced and most environmentally-friendly long-haul aircraft. It uses 25 percent less kerosene, produces 25 percent fewer emissions and is significantly quieter on take-off than comparable types of aircraft. In February the first of fifteen aircraft arrived in Munich to be stationed there. The A350-900 has capacity to carry 293 passengers – 48 passengers in Business Class, 21 in Premium Economy Class and 224 in Economy Class.

Source: Deutsche Lufthansa.

Lufthansa Airbus A350-900: Namaste India!

Courtesy: Deutsche Lufthansa.

After being the star at many events in Toulouse, Munich, Frankfurt and Hamburg – the moment has finally arrived: Today (February 10th, 2017) the Lufthansa A350-900 starts its regular scheduled service from Munich to Delhi. This means that all Lufthansa passengers can now experience the world’s most state-of-the-art long-haul aircraft themselves for the very first time. At 12:20 the newest member of the fleet took off almost fully occupied with passengers from its home base in Munich. The first flight was officially opened with a ribbon-cutting ceremony led by Steffen Harbarth, CCO Lufthansa Hub Munich and Dr Michael Kerkloh, CEO Munich Airport, in the presence of the Lufthansa crew, and Lufthansa Station and Munich Airport employees. Before departure, there was Bavarian music playing and gingerbread hearts were passed out to passengers. The aircraft will be welcomed for the first time in India tonight at 00:10.

It is one of the most important events of the year for the Lufthansa Group because with the A350-900, the airline is welcoming a highly modern addition to its fleet. The first ten Airbus A350-900 aircraft will be stationed in Munich starting 10 February 2017 with Delhi as the first destination and Boston added to the list in March. The aircraft offers seats for 293 passengers: 48 seats in Business Class, 21 in Premium Economy and 224 in Economy Class. The A350-900 is the world’s most modern and environmentally friendly long-haul aircraft. It consumes 25 percent less fuel, produces up to 25 percent fewer emissions and is much quieter than comparable aircraft types when taking off.

Source: Deutsche Lufthansa.