Finnair adds fifth destination in Sweden, opens code share to Västerås in cooperation with NextJet

Courtesy: Finnair.

Courtesy: Finnair.

Finnair adds Västerås in Central Sweden to its network, with a code share on the new NextJet route between Helsinki and Västerås, with flights starting on September 15.

The route is operated with three return flights on weekdays, one on Saturdays and two on Sundays, with smooth connections to Finnair’s Asian and European network.

“The new Västerås route expands our reach in Sweden, and adds yet another destination to our strong European network, with timetables designed for smooth connections via our Helsinki Hub,” says Juha Järvinen , Chief Commercial Officer, Finnair.

The code share is a part of Finnair’s expansion in Sweden, and increases Finnair’s Swedish destinations to five. Finnair flies daily to Arlanda and Bromma in Stockholm, to Gothenburgh in the west coast of Sweden, and as of September 1, to Umeå in cooperation with Swedish regional airline BRA.

Source: Finnair.

For seventh consecutive year, Skytrax recognises Finnair as the Best Airline in Northern Europe

Courtesy: Finnair.

Courtesy: Finnair.

Finnair has been named Northern Europe’s Best Airline at the Skytrax World Airline Awards for the seventh year running. Organised by Skytrax, the award is based on an independent survey of 19 million travellers from over 100 countries.

“We are very proud of this special recognition given to us by our customers. The award proves that our customers value the elements our services are based on; reliability, genuineness and Nordic style,” says Piia Karhu , SVP, Customer Experience Development at Finnair. “Our employees do excellent work to serve our customers in Europe as well as when they connect between Europe and Asia with Finnair. We want to offer our customers a unique Nordic experience, and we will continue to invest in further improving our products and services. In the past year, we’ve already received six new Airbus A350 XWB aircraft which significantly improved customer comfort on some of our long-haul routes, enabled new service concepts and brought new services to our customers through the Nordic Sky Wi-Fi portal. Customer feedback on the new aircraft has been extremely positive.”

Finnair was the first European airline to receive the Airbus A350 XWB aircraft in autumn 2015. At the moment, six new A350 XWB aircraft operate mostly on Finnair’s Asian routes. The new aircraft offers unparalleled passenger comfort due to a spacious cabin with award-winning Nordic design, lower noise levels, fresher air, on-board Wi-Fi and a top of the range IFE system. Finnair has also continued to invest in digital services, introducing new ancillary services to allow customers to tailor their travel experience. In addition, Wi-Fi connectivity will be available on the entire wide-body fleet as of May 2017.

As part of its efforts to further enhance the customer experience on-board, Finnair has also continued its successful collaboration with top chefs to create Signature Menus for its long-haul business class customers. This year, Finnair customers have been able to enjoy world-class meals created by famous chefs Steven Liu from China, Sasu Laukkonen from Finland and Jaakko Sorsa based out of Hong Kong. Last April, Finnair started serving Finnish organic ice cream by Jymy in business class for all its intercontinental flights departing from Helsinki.

About the World Airline Awards The World Airline Awards are regarded as the primary benchmarking tool for passenger satisfaction levels of airlines throughout the world. The passenger survey analyses customer satisfaction for the overall airline passenger experience, at both the airport and on board the aircraft: check-in to boarding, seat comfort, cabin cleanliness, food, beverages, in-flight entertainment and staff service. The survey covered more than 280 airlines, from the largest international airlines to small domestic carriers, and measured standards across more than 40 areas of airline front-line product and service. The transparency and global coverage of the survey distinguish the World Airline Awards as the most prestigious and respected awards in the airline industry.

Source: Finnair.

Wireless network connection for all of Finnair’s long-haul fleet in May 2017

Courtesy: Finnair.

Courtesy: Finnair.

Last year Finnair announced it would launch a wireless network connection for the majority of its wide and narrow-body aircraft.

The first wireless services were taken into use on Finnair aircraft at the end of last year onboard the new Airbus A350 XWB aircraft. Finnair will begin the installation of Wi-Fi on its long-haul Airbus A330 aircraft in October this year, and the installation is estimated to be ready in May 2017.

“In May 2017, our customers will be able to enjoy wireless network connection onboard all of our long-haul fleet. In addition to Internet access, we will have a broad offering of inflight entertainment, shopping opportunities, real-time news content and other additional services in Finnair’s free of charge Nordic Sky portal,” says Piia Karhu, SVP, Customer Experience Development.

Panasonic Avionics Corporation (PAC Panasonic), which already supplies the connection for the A350 fleet, has been chosen as the supplier of the wireless connection on Airbus A330 aircraft. The connection will be achieved by Ku band satellite technology, which guarantees a working global network connection during a flight.

Wireless Internet access is free to Business class passengers, Finnair Plus Gold and Platinum customers, and   one world Sapphire and Emerald level customers. Economy class passengers can purchase Internet access at an hourly rate (5 euro/hour) or for the duration of the flight (15 euro).

Source: Finnair.

Finnair recruits 400 pilots and cabin crew members

Courtesy: Finnair.

Courtesy: Finnair.

Finnair prepares for growth in its long-haul traffic starting in 2016 and begins the biggest recruitment drive in the company’s history. In addition to the approximately 70 pilots and 130 cabin attendants recruited this year, the company is seeking to recruit 100 new pilots and 300 new cabin crew members. Some 50 people are also hired to perform customer service tasks and other functions during the spring.

In October, Finnair took delivery of its first A350 XWB aircraft and altogether 19 have been ordered. The new wide-body aircraft are the engine of Finnair’s growth and add capacity to its long-haul traffic from spring 2016 onwards. Increasing capacity also increases the need for personnel. Earlier this year, Finnair stated that growth translates to approximately 1000 new jobs by 2020.

“We are courageously driving the growth of our business and making recruitments which are significant in scale, not just for Finnair but for Finland,” says Finnair’s SVP Human Resources Eija Hakakari.

“Due to the nature of the flying personnel’s work and the scale of the recruitment it takes time to organize the selection process and trainings. We want to start early, keeping an eye especially on 2017 when our growth intensifies. At the same time, starting these recruitments gives us opportunities to grow even more courageously should the market situation allow it”.

Recruitment of the flying personnel starts on December 4, 2015. After the selections have been made, the trainings and employment for the different employee groups will begin in phases from spring 2016 onwards, following the increase in Finnair’s need for new employees.

Finnair’s strategic objective is to double its traffic between Asia and Europe by 2020 from the 2010 level. The strategy is based on the growing markets in Asia, fast connections between Europe and Northeast Asia, quality service, and cost-efficient, punctual operations. As Asian traffic grows Finnair is also increasing capacity in its European traffic because a significant part of the company’s customers are transfer passengers.

Source: Finnair.

Finnair becomes the first European airline to receive its first Airbus A350 XWB

Courtesy: Airbus.

Courtesy: Airbus.

The first of Finnair’s next-generation Airbus A350 XWB aircraft has been unveiled today at a special delivery ceremony at the Airbus delivery centre in Toulouse, France.

Finnair is the first European airline to fly the Airbus A350 XWB.

“This moment heralds a new and exciting chapter in Finnair’s 92 year history. The A350 is the future of flying and will give our passengers a completely new and enhanced travel experience,” said Finnair CEO, Pekka Vauramo.

“This is also a proud moment for all Finnair employees who have worked relentlessly on the Finnair A350 programme. From route planning to pilots and cabin crew, from technical services to marketing, this is the moment we have worked for. With the A350, we get the fleet that our strategy requires, and we can start building our growth,” Vauramo continued.

“At Airbus, we’re proud and delighted to see Finnair, one of the world’s longest-standing and most respected airlines, become the first European carrier to fly the A350,”  said Fabrice Brégier, Airbus President and CEO. “The A350’s unrivalled fuel efficiency and passenger comfort make it the perfect aircraft to spearhead Finnair’s Asian expansion.‎”

Finnair intends to double its Asian traffic by 2020 from the 2010 baseline, and the A350 fleet investment is the backbone of this strategy. The company has ordered a total of 19 A350’s, making it the biggest investment in Finnair’s history. The first four aircraft are expected to arrive in the fleet in 2015, with another seven being delivered in 2016 and 2017. The complete order will be fulfilled by 2023.

The new A350 aircraft also plays a key role in Finnair’s cargo strategy, providing up to 50% more cargo capacity by 2020.

The A350’s first scheduled commercial flight, from Helsinki to Amsterdam and Oslo will be on October 9, 2015 as part of its crew familiarisation tour. The first Finnair Airbus A350 XWB will enter into long-haul service on November 21, 2015 on Finnair’s Helsinki-Shanghai route.

Source: Finnair.

Finnair’s first Airbus A350 XWB makes its maiden flight

Courtesy: Airbus.

Courtesy: Airbus.

Finnair will become the first airline in Europe to operate the A350 XWB and the third operator in the world. Finnair has acquired a total of 19 A350 XWBs and will operate its fleet on premium long haul routes, beginning with services between Helsinki and Shanghai.

The A350 XWB is Airbus’ all-new mid-size long range aircraft family and the newest member of Airbus’ leading widebody family. The A350 XWB is the world’s most modern and efficient aircraft family, setting new standards in terms of flight experience for passengers, operational efficiency and cost-effectiveness for airlines. The A350 XWB had received 782 Firm orders from 40 customers as of August 2015.

Source: Airbus.

Finnair and Rolls-Royce sign contract on A350 XWB engine services

Courtesy: Rolls-Royce.

Courtesy: Rolls-Royce.

Finnair, the first European airline to operate the Airbus A350 XWB aircraft, has awarded Rolls-Royce a long-term engine servicing agreement for the new aircraft type’s engines. Rolls-Royce’s Trent XWB engines are used exclusively for the Airbus A350 XWB. The agreement brings Finnair’s entire A350 XWB fleet under Rolls Royce’s TotalCare package.

“The state-of-the-art Rolls-Royce Trent XWB engines power Finnair’s new A350 XWB fleet, which in turn powers Finnair’s growth strategy,” says Jari Huhtinen, Vice President, Finnair Technical Operations. “The world class engine servicing offered by Rolls-Royce, is one important element in maintaining the reliability record that Finnair is known for. The contract also helps us effectively manage the life cycle costs of the engines.”

“We welcome Finnair as a new TotalCare customer, and we look forward to providing services that will help ensure Finnair is fully supported through its A350 XWB entry into service and beyond,” says Bruce Blythe, Rolls-Royce, Senior Vice President – Customers, Civil Large Engines.

Finnair has firm orders for 19 A350 XWB aircraft, the first four of which are expected to arrive in the fleet in the second half of this year, with another seven in 2016 and 2017. The complete order will be fulfilled by 2023.

Source: Finnair.