Delta Shuttle takes off from Seattle

Courtesy: Delta Air Lines.

Courtesy: Delta Air Lines.

In the top three business markets on the West Coast, Delta stands out as the only airline to offer a shuttle product with the introduction of Delta Shuttle service from Seattle to San Francisco and Los Angeles. Seattle shuttle service complements existing Delta Shuttle service on the West Coast between Los Angeles and San Francisco.

Delta Shuttle service on the West Coast is a product created with business travelers in mind that offers dedicated check-in counters and gates located near security, among other amenities. Delta’s eight peak-day flights from Seattle-Tacoma International Airport to Los Angeles International Airport and eight peak-day flights to San Francisco International Airport will feature the service. Delta will also add two more daily flights from Seattle to Los Angeles for a total of 10 peak-day Delta Shuttle flights beginning May 23. Flights to Los Angeles will be operated with a mix of Boeing 737-800 and Boeing 717 jets, while flights to San Francisco will be operated by Delta Shuttle carrier Compass Airlines using two-class, Embraer 175 jets.

“Fueled by their ideas and ambitions, Seattleites fly with purpose and deserve a product that supports their pursuits, particularly when flying between the largest business markets on the West Coast,” said Mike Medeiros, Delta’s Vice President–Seattle. “Delta Shuttle service brings a tailored, thoughtful approach to travel that starts as soon as your feet hit the curb.”

Effective May 11, Delta Shuttle customers flying from Seattle to Los Angeles and San Francisco will enjoy:

  • Dedicated check-in counters exclusively for Delta Shuttle customers
  • Gates located near security
  • Complimentary newspapers for all customers including The Wall Street Journal, USA Today and Financial Times
  • Assigned seating
  • Two classes of service with complimentary upgrades for SkyMiles Medallion members when available
  • Complimentary meals in First Class on all flights
  • Complimentary Luvo snack box offered in Comfort+ on all flights
  • Complimentary onboard snacks provided by Nourish Snacks in the main cabin
  • Complimentary in-flight beer, wine, spirits and other beverages in all classes of service, including Lagunitas Brewing Company and Fremont Brewing Company craft beer and Starbucks coffee
  • Access to in-flight Wi-Fi and free entertainment options through Delta Studio
  • Convenient access to the new Delta Sky Club set to open in Fall 2016 on Concourse A

The introduction of Delta Shuttle service in Seattle means customers from some of Seattle’s most important industries – including technology, aerospace, retail and healthcare – and customers traveling between the three largest technology centers on the West Coast can rely on Delta’s consistent, customized product between the three cities. Collectively, Delta offers more flights between Seattle, Los Angeles and San Francisco than any other airline and is the only airline to consider the specialized needs of business customers with an elevated product between the three cities. All Delta Shuttle flights on the West Coast offer Wi-Fi and free entertainment options through Delta Studio.

“Since the launch of Delta Shuttle service between Los Angeles and San Francisco in 2013, we’ve defined what ‘shuttle’ means with a consistent schedule, investments in the product with local West Coast brands, and making it easier, more enjoyable and more productive to do business for customers on the West Coast,” said Ranjan Goswami, Delta’s Vice President – Sales West. “Adding Seattle to our Delta Shuttle portfolio is a major milestone and makes it clear that Delta is focused on West Coast travelers like no other airline.”

From Delta’s hub in Seattle, customers can connect to more than 120 daily flights to 44 destinations around the globe, including eight long-haul international destinations in Europe and Asia. This summer, Delta will grow to 152 peak-day departures from Seattle, including recently launched service to Boston, Orange County and Victoria, British Columbia. Delta will offer 174 peak-day departures from Los Angeles this summer with the launch of five daily flights to Denver in June and more flights to Nashville and Boston.

Every Delta flight from Seattle features jet service with Delta One/First Class and Delta Comfort+ seating and free entertainment options via Delta Studio as well as Wi-Fi service on nearly every domestic aircraft operating in the contiguous U.S. Delta is the only carrier to offer full flat-bed seats with direct aisle access in Delta One on every long-haul international flight from Seattle along with entertainment on demand in every seat throughout the aircraft.

The airline has also invested $15 million in its facilities at Sea-Tac, including its Delta Sky Club and lobby renovations, Sky Priority services, new gate area power recharging stations, expanded ticket counters and enhancements to the international arrivals area. Delta’s Terminal 5 at LAX features a newly remodeled Delta Sky Club, a renovated Sky Priority lobby, and the airline’s first private check-in lounge, Delta ONE at LAX.

Source: Delta Air Lines.

Delta to expand next generation of in-flight Wi-Fi to more than 600 aircraft

Courtesy: Delta Air Lines.

Courtesy: Delta Air Lines.

Delta will continue fueling customers with the fastest connectivity experience in the sky by increasing its commitment to 2Ku, Gogo’s industry-leading in-flight Wi-Fi technology, by at least 350 aircraft. This brings Delta’s total 2Ku commitment to more than 600 aircraft in its mainline fleet.

2Ku is next-generation technology that provides consistent, uninterrupted coverage nearly anywhere in the world, including over oceans. Installation of 2Ku will offer customers faster speeds and bandwidth more than 20 times that of Gogo’s ATG technology, allowing for video streaming functionality. This summer, customers will be able to use Wi-Fi and in-flight entertainment from taxi and takeoff through landing on 2Ku-enabled aircraft. In late 2016, Delta will launch IPTV, giving customers the ability to watch live TV from their own devices on 2Ku-enabled aircraft.

“Delta customers have expressed an interest in their time in the air being as productive as their time on the ground, and 2Ku satellite offers a vastly upgraded in-flight Wi-Fi experience,” said Tim Mapes, Delta’s Senior Vice President and Chief Marketing Officer. “By committing to more aircraft with 2Ku technology, we’re providing Delta customers with faster and more reliable in-flight connectivity as a part of Delta’s commitment to always delivering the industry’s best on-board services.”

“With 2Ku, Delta will be able to deliver the best inflight experience to its passengers wherever they fly around the world,” said Jon Cobin, Gogo’s Executive Vice President, Global Airline Business Group. “We know how important it is to Delta to bring this technology to passengers and we plan on getting it deployed on these aircraft as soon as possible.”

2Ku installation has already started on Delta’s Boeing 737-800 and Airbus A319 fleets, and additional fleets will be retrofitted with the new system. By the end of 2016, Delta will operate more than 35 aircraft with 2Ku, which offers reduced drag and fuel burn compared to other Wi-Fi systems. 2Ku is next-generation technology that uses dual Ku-band satellite antennas – one receiver for the upward link to the aircraft, and the other for the downward, return link to the ground.

Delta has completed installation of Ku-band satellite Wi-Fi on nearly all of its wide-body international fleet – including Boeing 747, 767, 777 and Airbus A330 aircraft as well as Boeing 757 aircraft operating on long-haul routes – and will be 100 percent complete by September 2016. 2Ku service will be offered on Airbus A330-900Neo and A350-900 aircraft when they enter Delta’s fleet in 2019 and 2017, respectively.

Delta operates the world’s largest Wi-Fi-equipped fleet, with more than 3,500 connected flights daily, including its entire fleet of 660 domestic mainline aircraft. More than 1,000 Delta aircraft, including nearly all Delta Connection two-class regional jets and 99 percent of its long-haul international fleet are equipped with in-flight Wi-Fi service, offering access to more than 370,000 customers per day.

Source: Delta Air Lines

Delta orders additional Airbus A321 jets

Courtesy: Delta Air Lines.

Courtesy: Delta Air Lines.

Delta has reached an agreement with Airbus to acquire 37 additional A321s as part of its efforts to renew its narrowbody fleet. The fuel-efficient A321s will replace older-generation jets, including the MD-88.

The agreement follows an announcement Thursday that Delta would become the U.S. launch customer for Bombardier’s C-Series small narrowbody aircraft.

“The Airbus A320 family of aircraft continues to be a cost-efficient, reliable and customer-pleasing mainstay of our narrowbody fleet,” said Ed Bastian, Delta’s incoming chief executive. “The order for the A321s is an opportunistic fleet move that enables us to produce strong returns and cost-effectively accelerate the retirement of Delta’s 116 MD-88s in a capital efficient manner.”

The additional Airbus A321s, which are being acquired near the end of the model’s  production cycle, increases Delta’s  A321 fleet to 82 and is consistent with the company’s previously announced domestic fleet plan. Delta is focused on reshaping its narrowbody fleet with customer-focused aircraft that offer lower operating costs and better fuel efficiency. The 37 aircraft will be delivered concurrently with existing A321 orders through 2019.

These transactions are part of Delta’s broader fleet strategy allowing the company to achieve its long-term financial targets, including 15 percent EPS growth and generation of $4-5 billion in free cash flow annually, while replacing 20 percent of its mainline narrowbody fleet over the next five years.

Delta’s A321s will feature an all-new interior with cabin elements including high-capacity overhead bins, the latest in in-flight entertainment, full spectrum LED ambient lighting, standard 110v power available at every row, as well as in-flight Wi-Fi and Delta Studio. The A321s will also feature wingtip Sharklets, which will provide up to 4 percent improvement in fuel efficiency.

The additional Airbus 321s will join 126 A320 Family aircraft—featuring CFM56 engines—already flying in Delta’s fleet. The airline took delivery of its first A321 in March with the inaugural flight scheduled to depart Monday, May 2 between Atlanta and Orlando, Fla.

“Delta is an industry leader in many ways, not the least of which is contributing to the trend toward larger, more fuel-efficient aircraft for their single-aisle fleet,” said John Leahy, Airbus Chief Operating Officer – Customers. “The A320 Family continues to be the backbone of every airline in the world that is paying attention to what their passengers want and their investors need. In 2015, nearly 40 percent of our A320 Family deliveries were A321s, up some 10 percent from the previous year. Our customers, like Delta, know where to find the best comfort, economy and reliability.”

Source: Delta Air Lines.

Delta Air Lines and Bombardier sign largest C Series order for up to 125 aircraft

Courtesy: Bombardier.

Courtesy: Bombardier.

Bombardier Commercial Aircraft and Delta Air Lines, Inc. of Atlanta, Georgia (Delta Air Lines) announced today that the parties have executed a firm agreement for the sale and purchase of 75 CS100 aircraft with options for an additional 50 CS100 aircraft. Delta Air Lines may elect to convert a number of these aircraft into CS300 at a later date.

Based on the list price of the CS100 aircraft, the firm order is valued at approximately $5.6 billion US.

“As we reshape our fleet for the future, the innovative onboard experience of the C Series is a perfect complement for the top-notch service provided every day by Delta people,” said Ed Bastian, Delta’s incoming chief executive. “These new aircraft are a solid investment, allowing us to take advantage of superior operating economics, network flexibility and best-in-class fuel performance.”

“Welcoming Delta Air Lines to the C Series family of operators is a watershed moment for our game-changing aircraft. As an industry leader, Delta consistently ranks first with customers, business leaders and its peers – a benchmark for operational performance,” said Fred Cromer, President, Bombardier Commercial Aircraft. “This order is a resounding endorsement of the CS100 aircraft performance and its exceptionally low operating costs. In addition, its widest aisle, widest seats and largest bins in its class will be attractive features for Delta’s passengers.”

With this order, the largest in Bombardier Commercial Aircraft history, Delta becomes the C Series aircraft’s largest customer. Deliveries are scheduled to commence in spring 2018.

Source: Bombardier.

Delta One in-flight loungewear expands to China destinations

Courtesy: Delta Air Lines.

Courtesy: Delta Air Lines.

Delta One customers flying between Seattle and Detroit to China will enjoy the airline’s light-gray cotton loungewear on board beginning March 15.

The loungewear will be available on flights between Seattle and Shanghai, Detroit and Shanghai, Seattle and Beijing, Detroit and Beijing, and Seattle and Hong Kong. Customers will be able to choose from small/medium or large/extra-large sizes and are encouraged to take the outfits with them to wear at home, in their hotel or on future Delta flights.

“Expanding our loungewear to China is just another way we are investing in the overall experience for our customers,” said Allison Ausband, Delta’s Senior Vice President – In-Flight Service. “When customers settle in with us on board for a long flight, we want it to feel like home, and expanding our loungewear service, complete with a full flat-bed seat and a Westin Heavenly duvet, is increasing comfort like never before.”

The loungewear was introduced in December 2015 for customers flying in the Delta One cabin between Los Angeles and Sydney and Los Angeles and Shanghai. It’s the latest in a number of enhancements the airline has made in the Delta One cabin.

In the past year, Delta has been enhancing its chef-curated food programs featuring the culinary talents of Chef Linton Hopkins, Michelle Bernstein and Michael Chiarello on a wide selection of transoceanic routes. The menus highlight the airline’s industry-leading focus on seasonal and regionally-inspired cuisine.

Delta is also partnering with Danny Meyer’s Union Square Hospitality Group, featuring new menus inspired by USHG’s restaurants on a rotating basis and introducing customers to fresh and innovative dining options on select trans-Atlantic flights out of New York’s JFK.  Delta One flyers can currently enjoy hand-crafted selections inspired by Union Square Cafe through May.

As Delta One customers enjoy the latest creations from the airline’s partner and in-house chefs, they’ll also be able to enjoy wines from Delta’s 2016 wine program, curated by Master Sommelier Andrea Robinson.

Delta continues to build on the enhancements to the Delta One cabin, which already include full flat-bed seats with direct aisle access, Westin Heavenly In-Flight Bedding, noise-reducing headsets and Tumi amenity kits complete with eye shades, ear plugs and striped on-board socks.

Source: Delta Air Lines.

Delta: Fresh-from-factory-floor Airbus A321 arrives this week

Courtesy: Delta Air Lines.

Courtesy: Delta Air Lines.

Delta later this week will take delivery of the first of 45 new Airbus A321 narrowbody aircraft, fresh off the factory floor at the plane-maker’s manufacturing facility in Hamburg, Germany.

But before the official transfer of title and ceremonial handing over the keys, Delta’s team of aircraft technical experts, interior and cabin specialists and fleet transaction support reps will scour the aircraft, from nose to tail, inside and out to make sure Delta gets exactly the aircraft it expects.

Then some of Delta’s most experienced Airbus captains, who cut their high-altitude teeth dogfighting in F/A-18 Superhornet and A-37 Dragonfly jets, will take the aircraft out for a rigorous flight test, pushing the plane through maneuvers Delta customers and employees would never experience in a routine flight. Only when the Airbus A321 meets and exceeds Delta’s rigorous standards will it take to the skies, bound for the airline’s hub in Minneapolis before entering into service in early May.

Stay tuned to Delta News Hub as we follow the Delivery Go Team and document the high stakes and high-dollar world of new aircraft delivery.

Next up, the team that makes it all happen.

Source: Delta Air Lines.

Delta to begin daily service between Los Angeles and Beijing

Courtesy: Delta Air Lines.

Courtesy: Delta Air Lines.

Delta plans to begin daily nonstop service between Los Angeles International Airport and Beijing Capital International Airport on Dec. 16, 2016, pending U.S. Department of Transportation and foreign government approval.

L.A., the largest market for service to Asia, drives 21 percent of all U.S.-Asia demand, and the start of Beijing service marks Delta’s fifth daily nonstop flight to the Asia-Pacific region in addition to Tokyo-Narita, Tokyo-Haneda, Shanghai and Sydney. Shanghai service was added in July 2015, and Delta will be the only carrier to offer service to both Beijing and Shanghai from Los Angeles. The launch of service is timed to capture peak holiday and Chinese New Year traffic.

Delta’s Los Angeles-Beijing flight will offer customers convenient connections to more than 39 cities in China, including – Chengdu, Shenyang, Qingdao, Xian and Hangzhou on SkyTeam partners China Eastern and China Southern, while the Los Angeles-bound Beijing flight will offer key connections to Denver, Las Vegas, Portland, San Diego and Phoenix as well as 35 other markets throughout the U.S., Canada and Latin America. Delta’s new service will continue to support several established and emerging fields of business, including entertainment, technology, healthcare, government, education and professional services.

The route will operate using a 291-seat Boeing 777-200ER aircraft with 37 full flat-bed seats in Delta One, 36 seats in Delta Comfort+ and 218 seats in Main Cabin.

“Delta’s new nonstop service to Beijing continues our expansion in China, providing our business customers with access to Beijing and beyond through our partnerships with the market’s leading carriers, China Eastern Airlines and China Southern Airlines,” said Ranjan Goswami, Delta’s Vice President of Sales – West. “This is an important route for customers who will enjoy the investments we’ve made to upgrade Delta’s airport facilities, onboard service, full flat-bed seats with direct aisle access in Delta One, WiFi, and industry-leading complimentary in-flight entertainment.”

Including its hubs in Seattle and Detroit, Delta will operate 21 weekly departures to Beijing, China’s capital. Additionally, Delta offers 28 weekly departures to China’s global financial center, Shanghai, from its key markets and hubs in Los Angeles, Detroit, Seattle and Tokyo-Narita.

Delta’s rapidly expanding Los Angeles service currently includes 162 peak-day departures and a recently completed $229-million facilities enhancement of Terminal 5 at LAX that features a remodeled Delta Sky Club, a renovated Sky Priority lobby, and a brand new premium check-in experience, Delta ONE at LAX. Delta’s seat growth in Los Angeles has grown more than 99 percent since 2009, the most of any carrier.

Onboard Delta supports the music of emerging artists and short-form content creators through exclusive partnerships that provide in-flight content for customers, who can now enjoy free entertainment from every seat out of Los Angeles through Delta Studio. Every Delta flight from Los Angeles offers Delta One/First Class and Delta Comfort+ seating, and nearly every domestic and international flight features Wi-Fi service.

Customers traveling internationally in the Delta One cabin will enjoy amenities including recently introduced sleep suits, Westin Heavenly In-Flight Bedding, noise-reducing headsets, Tumi amenity kits, as well as a thoughtful culinary and wine experience.

Daily nonstop service between Los Angeles and Beijing beginning Dec.16:

Flight Departs Arrives Flight Time
DL 9 Los Angeles at 12:30 p.m. Beijing 5:45 p.m. (next day) 13 hrs., 15 mins
DL 8 Beijing at 7:30 p.m. Los Angeles at 3:45 p.m. 12 hrs., 15 mins

Source: Delta Air Lines.