Delta Air Lines receives its first U.S.-produced Airbus aircraft

Courtesy: Airbus.

The first delivery of an A321 aircraft from the Airbus U.S. Manufacturing Facility to Delta Air Lines took place today, in Mobile, Alabama. On hand for the occasion were executives from Airbus and Delta Air Lines, a team of Delta employees from the airline’s Minneapolis-St. Paul station, and representatives of the more than 370 employees at the facility.

Bob Lekites, Executive Vice President-Customers, Airbus Americas said, “Airbus is committed to giving our customers the right products for a marketplace that needs modern, efficient and passenger-friendly aircraft.  Delta has recognized our commitment to our customers, and has determined we were the right partner for them. Delta already operates 137 A320 family aircraft and 40 A330 and have another 123 aircraft on order—including A320 family, A330 and A350 aircraft. Just this year, Delta placed its third A321 ceo order in three years. So this is definitely the first of many deliveries Delta will take from Mobile in the next few years.”

“The first Delta A321 produced in Mobile will be our 12th overall for Delta. We look forward to taking many more A321s in the years ahead to safely and comfortably get our customers to their destinations,” said Greg May, Delta’s Senior Vice President – Supply Chain Management and Fleet. “We appreciate our partnership with Airbus and the great manufacturing work produced at the Mobile facility.”

Airbus announced its commitment to build a single-aisle assembly line in Mobile, Alabama in 2012, and less than one year later, broke ground on the $600 million facility. The ceremonial inauguration of the plant took place in September 2015. The aircraft delivered today is the 15th aircraft delivered from the Mobile facility.

Airbus anticipates delivering four aircraft per month from the Mobile plant by the end of 2017. The initial deliveries will all be A320 Family aircraft with the Current Engine Option (CEO), but will begin transitioning to New Engine Option (NEO) derivatives in late 2017.

In addition to hundreds of new Airbus jobs the project has brought to the local community, the Mobile area has seen many Airbus suppliers open new facilities in the region, providing even more employment and a parallel boost to the local economy. Airbus is proud to boast that more than 85 percent of its employees are from the Gulf Coast region, with nearly one third being U.S. military veterans.

Source: Airbus.

World’s first all-suite business class introduced in Delta One

Courtesy: Delta Air Lines.

Courtesy: Delta Air Lines.

Lay back, relax and enjoy the flight in the comfort, privacy and exclusivity of your own suite. Delta Air Lines is redefining international business class travel with the introduction of the Delta One suite, the first business class cabin to feature a sliding door at each suite.

Designed with an emphasis on exceptional customer comfort and privacy, the Delta One suite offers each customer a private space accessed by a sliding door with thoughtfully designed personal stowage areas, an advanced in-flight entertainment system and premium trim and finishes to create an unparalleled business class experience with a comfortable, residential feel.

The Delta One suite will debut on Delta’s first Airbus A350, due to enter service in fall 2017. Each aircraft will feature 32 suites.

In addition to full flat-bed seats with direct aisle access, which the airline introduced eight years ago, the Delta One suite features:

  • A full-height door at every suite
  • Sliding privacy dividers between center suites
  • In-suite, customizable ambient lighting
  • Dedicated stowage compartments for shoes, headphones and laptops
  • Contemporary design featuring premium trim and finishes
  • Memory foam-enhanced comfort cushion
  • An 18-inch, high resolution in-flight entertainment monitor, the largest among U.S. carriers
  • A universal power outlet and high-powered USB port at every seat

“Delta constantly listens to customers and responds with products that deliver what they want. After setting the standard with the introduction of full flat-bed seats with direct aisle access in 2008, Delta is again elevating the international business class experience,” said Tim Mapes, Delta’s Senior Vice President and Chief Marketing Officer. “Added comfort and privacy are important to business travelers, and that drove the design of the all-new Delta One suite.”

Delta completed installation of full flat-bed seats with direct aisle access on all of its widebody aircraft operating long-haul international flights in 2014. Delta One service includes the features Delta customers have grown to expect, such as chef-curated meals, wine pairings by Delta’s Master Sommelier Andrea Robinson, Westin Heavenly In-Flight Bedding, noise-canceling headsets, TUMI amenity kits featuring Kiehl’s Since 1851 premium skincare, and in-flight loungewear on select flights.

Following the A350 debut, the Delta One suite will progressively roll out on Delta’s Boeing 777 fleet. Delta will be the first U.S. airline to take delivery of the A350, which will primarily serve routes between the U.S. and Asia.

Delta has made significant investments in its on-board product and the customer experience with orders for hundreds of new aircraft and a cabin modernization program that includes new seats, seatback entertainment systems, high capacity overhead bins, new lavatories, ambient lighting, access to Wi-Fi on nearly all flights and other enhancements.

Source: Delta Air Lines.

Delta becomes only U.S. airline to offer all in-flight entertainment for free

Courtesy: Delta Air Lines.

Courtesy: Delta Air Lines.

Prepare to be entertained on Delta flights – free of charge. Delta Studio, the airline’s industry-leading suite of onboard entertainment, will be free for all customers on two-class aircraft by July 1. This includes nearly 90 percent of Delta’s fleet.

Customers on nearly all domestic and international flights will feel at home in the air with access to free entertainment through Delta Studio. Delta operates the world’s largest in-flight entertainment-equipped fleet, with more than 1,000 aircraft offering Delta Studio via streaming through laptops, mobile devices and tablets, in addition to nearly 400 aircraft equipped with seat-back entertainment systems.

Delta Studio offers up to 300 movies, 750 TV shows, 100 foreign film titles, 2,400 songs, 18 channels of live satellite TV on select aircraft and a selection of games on aircraft with seat-back entertainment systems. Delta Studio consistently provides the best depth and breadth of content in the skies, from its lineup of all of the best picture nominees during awards season, to having nearly all of the top-grossing recent box office hits. Customers can enjoy a range of popular movies like Batman v Superman: Dawn of Justice; The Jungle Book; and Hail, Caesar!; as well as premium TV options like Showtime’s Billions and HBO’s Vinyl. Live TV is available on more than 240 aircraft.

“The only thing better than operating the world’s largest in-flight entertainment-equipped fleet is providing it free to all our guests,” said Tim Mapes, Delta’s Senior Vice President and Chief Marketing Officer.  “Our commitment is to provide Delta customers with the industry’s best on-board services – period.”

Delta is the only U.S. carrier to offer personal, on-demand entertainment at every seat on all long-haul international flights. The airline also operates the world’s largest Wi-Fi-equipped fleet, with more than 1,000 connected Delta aircraft, including the airline’s entire fleet of 660 domestic mainline aircraft, Delta Connection two-class regional jets and 99 percent of its widebody international fleet.

Delta has made significant investments in its on-board product and the customer experience, including modernizing the interiors of hundreds of aircraft with high capacity overhead bins, seatback entertainment systems, new lavatories, ambient LED lighting, new seats with power outlets, and other upgrades.

Entertainment options will vary by aircraft type and route. Visit delta.com/studio for coverage details, terms and device compatibility.

Source: Delta Air Lines.

Delta launches year-round service from New York (JFK) to Edinburgh

Courtesy: Delta Air Lines.

Courtesy: Delta Air Lines.

Delta Air Lines will launch its new nonstop flight between New York’s John F. Kennedy airport and Edinburgh, Scotland, today, offering more on-board amenities than any other airline serving this route. The new year-round service extends Delta’s U.K. network into Scotland.

“Delta connects our customers to the world with more flights from New York than any other carrier, and we are proud to add Edinburgh to our global network,” said Henry Kuykendall, Delta’s Vice President – New York.

“We’re looking forward to bringing thousands more American visitors to Scotland,” said Frank Jahangir, Delta’s Vice President – Sales for Europe, Middle East and Africa. “As the only year-round nonstop flight between New York and Edinburgh, we are confident that the route will expand trade and tourism opportunities. VisitScotland statistics estimate that the new flight has the potential to bring an additional £23 million to the Scottish tourism industry in one year alone.”

According to the U.K.’s Office for National Statistics, the United States is the number-one inbound tourism market to Scotland, with nearly a half-million visitors in 2014 – an increase of 100,000 compared to the previous year. Overall tourism expenditure in the country stood around $14 billion in 2014.

“Scottish tourism punches above its weight on the world stage, and this new Delta service from New York to Edinburgh will be another fantastic boost, strengthening our connectivity in the North American market by unlocking Delta’s vast domestic network,” said Malcolm Roughead, Chief Executive of VisitScotland.

Delta’s New York to Edinburgh service will initially be operated using a 163-seat Boeing 757-200ER, with a larger 210-seat widebody Boeing 767-300ER during the summer months, effective June 8, 2016. Beginning September 5, 2016, the 757-200ER will operate on the route.

“This direct new route between New York and Edinburgh is a great statement of confidence from Delta both in New York and in Scotland,” said Gordon Dewar, Chief Executive of Edinburgh Airport. “It is further confirmation of Edinburgh Airport’s position as the leader for connectivity from the U.S. to Scotland. I congratulate Delta for recognizing the growing international demand for direct links to Edinburgh.”

All flights from New York to Edinburgh will be equipped with Wi-Fi, allowing customers to stay connected at 30,000 feet, in addition to complimentary on-demand in-flight entertainment in all cabins. Movies and TV shows can also be downloaded to tablet and laptop devices.

Customers flying in Delta Comfort+, Delta’s premium economy service, benefit from up to four additional inches of legroom and 50 percent more recline than Main Cabin seats, as well as priority boarding. Furthermore, Delta’s flights from New York to Edinburgh feature fully flat-bed seats in the Delta One cabin, with Westin Heavenly Inflight Bedding from Westin Hotels & Resorts and TUMI amenity kits featuring products by MALIN + GOETZ. Customers enjoy a range of regional dining options in the Delta One cabin, with menu items produced using seasonal ingredients and paired with wines selected exclusively for Delta by Master Sommelier Andrea Robinson.

Tickets for Delta’s New York-Edinburgh service are available through Delta Air Lines on www.delta.com. Flights are operated in conjunction with joint venture partner Virgin Atlantic Airways.

The schedule for the new service between New York-JFK and Edinburgh is:

Flight Departs Arrives
DL409 New York-JFK at 10:45 p.m. Edinburgh at 10:50 a.m. (+1 day)
DL209 Edinburgh at 1:10 p.m. New York-JFK at 3:43 p.m.

Source: Delta Air Lines.

Delta Comfort+ now available as fare for flights to Asia and Latin America

Courtesy: Delta Air Lines.

Courtesy: Delta Air Lines.

Delta has expanded Delta Comfort+ fares to more markets, making it easier to shop and buy Delta’s menu of products. Customers can now purchase Delta Comfort+ flights for travel on or after Sept.19, 2016, to and from the Asia-Pacific and Latin America/Caribbean regions. This evolutionary step expands on the airline’s recent launch of Delta Comfort+ fares within the U.S. and Canada.

In March 2015, Delta introduced Delta Comfort+ as the airline’s industry leading, innovative experience that offers Sky Priority boarding with dedicated overhead bin space; extra legroom; free craft beer, wine and spirits; complimentary snacks; and complimentary premium entertainment on most flights*. In November 2015, Delta began selling Delta Comfort+ as a fare for travel in the U.S. and Canada beginning on May 16.

“As Delta continues to invest in experiences designed to best serve our customers, we remain focused on making flying with Delta more enjoyable and shopping for Delta products easier, faster and more intuitive,” said Tim Mapes, Delta’s Senior Vice President and Chief Marketing Officer. “Extending Delta Comfort+ internationally brings that simple concept to more Delta customers around the world.”

Delta, which currently sells Delta Comfort+ as a fare within the U.S. and Canada, will now offer the product for flights on or after Sept. 19, 2016 for travel:

  • -Between the U.S. and Canada and Latin America/Caribbean regions, excluding Brazil, Argentina, Peru and Chile
  • -Between the U.S. and Canada and the Asia-Pacific region excluding China, Hong Kong and Taiwan
  • -Within the Asia-Pacific region, excluding China, Hong Kong and Taiwan
  • -Between Asia-Pacific region markets, excluding China, Hong Kong and Taiwan, and Latin America/Caribbean region markets, excluding Brazil, Argentina, Peru and Chile

Delta Comfort+ is most easily purchased when shopping directly with Delta via delta.com, the FlyDelta mobile app, or with a Delta Reservations Specialist. Delta continues to collaborate with its joint venture partners to ensure customers can view availability on combined itineraries. Additionally, Delta remains engaged with distribution partners to allow Delta Comfort+ to be displayed and purchased through travel agents and in consumer direct shopping displays. For Delta-operated international flights not included in this update, Delta Comfort+ will continue to be sold as an add-on seating option.

*: Complimentary Premium snacks available on flights over 900 miles. Snacks, beer, wine and spirits are available on flights over 250 miles.

Source: Delta Air Lines.

Delta Shuttle takes off from Seattle

Courtesy: Delta Air Lines.

Courtesy: Delta Air Lines.

In the top three business markets on the West Coast, Delta stands out as the only airline to offer a shuttle product with the introduction of Delta Shuttle service from Seattle to San Francisco and Los Angeles. Seattle shuttle service complements existing Delta Shuttle service on the West Coast between Los Angeles and San Francisco.

Delta Shuttle service on the West Coast is a product created with business travelers in mind that offers dedicated check-in counters and gates located near security, among other amenities. Delta’s eight peak-day flights from Seattle-Tacoma International Airport to Los Angeles International Airport and eight peak-day flights to San Francisco International Airport will feature the service. Delta will also add two more daily flights from Seattle to Los Angeles for a total of 10 peak-day Delta Shuttle flights beginning May 23. Flights to Los Angeles will be operated with a mix of Boeing 737-800 and Boeing 717 jets, while flights to San Francisco will be operated by Delta Shuttle carrier Compass Airlines using two-class, Embraer 175 jets.

“Fueled by their ideas and ambitions, Seattleites fly with purpose and deserve a product that supports their pursuits, particularly when flying between the largest business markets on the West Coast,” said Mike Medeiros, Delta’s Vice President–Seattle. “Delta Shuttle service brings a tailored, thoughtful approach to travel that starts as soon as your feet hit the curb.”

Effective May 11, Delta Shuttle customers flying from Seattle to Los Angeles and San Francisco will enjoy:

  • Dedicated check-in counters exclusively for Delta Shuttle customers
  • Gates located near security
  • Complimentary newspapers for all customers including The Wall Street Journal, USA Today and Financial Times
  • Assigned seating
  • Two classes of service with complimentary upgrades for SkyMiles Medallion members when available
  • Complimentary meals in First Class on all flights
  • Complimentary Luvo snack box offered in Comfort+ on all flights
  • Complimentary onboard snacks provided by Nourish Snacks in the main cabin
  • Complimentary in-flight beer, wine, spirits and other beverages in all classes of service, including Lagunitas Brewing Company and Fremont Brewing Company craft beer and Starbucks coffee
  • Access to in-flight Wi-Fi and free entertainment options through Delta Studio
  • Convenient access to the new Delta Sky Club set to open in Fall 2016 on Concourse A

The introduction of Delta Shuttle service in Seattle means customers from some of Seattle’s most important industries – including technology, aerospace, retail and healthcare – and customers traveling between the three largest technology centers on the West Coast can rely on Delta’s consistent, customized product between the three cities. Collectively, Delta offers more flights between Seattle, Los Angeles and San Francisco than any other airline and is the only airline to consider the specialized needs of business customers with an elevated product between the three cities. All Delta Shuttle flights on the West Coast offer Wi-Fi and free entertainment options through Delta Studio.

“Since the launch of Delta Shuttle service between Los Angeles and San Francisco in 2013, we’ve defined what ‘shuttle’ means with a consistent schedule, investments in the product with local West Coast brands, and making it easier, more enjoyable and more productive to do business for customers on the West Coast,” said Ranjan Goswami, Delta’s Vice President – Sales West. “Adding Seattle to our Delta Shuttle portfolio is a major milestone and makes it clear that Delta is focused on West Coast travelers like no other airline.”

From Delta’s hub in Seattle, customers can connect to more than 120 daily flights to 44 destinations around the globe, including eight long-haul international destinations in Europe and Asia. This summer, Delta will grow to 152 peak-day departures from Seattle, including recently launched service to Boston, Orange County and Victoria, British Columbia. Delta will offer 174 peak-day departures from Los Angeles this summer with the launch of five daily flights to Denver in June and more flights to Nashville and Boston.

Every Delta flight from Seattle features jet service with Delta One/First Class and Delta Comfort+ seating and free entertainment options via Delta Studio as well as Wi-Fi service on nearly every domestic aircraft operating in the contiguous U.S. Delta is the only carrier to offer full flat-bed seats with direct aisle access in Delta One on every long-haul international flight from Seattle along with entertainment on demand in every seat throughout the aircraft.

The airline has also invested $15 million in its facilities at Sea-Tac, including its Delta Sky Club and lobby renovations, Sky Priority services, new gate area power recharging stations, expanded ticket counters and enhancements to the international arrivals area. Delta’s Terminal 5 at LAX features a newly remodeled Delta Sky Club, a renovated Sky Priority lobby, and the airline’s first private check-in lounge, Delta ONE at LAX.

Source: Delta Air Lines.

Delta to expand next generation of in-flight Wi-Fi to more than 600 aircraft

Courtesy: Delta Air Lines.

Courtesy: Delta Air Lines.

Delta will continue fueling customers with the fastest connectivity experience in the sky by increasing its commitment to 2Ku, Gogo’s industry-leading in-flight Wi-Fi technology, by at least 350 aircraft. This brings Delta’s total 2Ku commitment to more than 600 aircraft in its mainline fleet.

2Ku is next-generation technology that provides consistent, uninterrupted coverage nearly anywhere in the world, including over oceans. Installation of 2Ku will offer customers faster speeds and bandwidth more than 20 times that of Gogo’s ATG technology, allowing for video streaming functionality. This summer, customers will be able to use Wi-Fi and in-flight entertainment from taxi and takeoff through landing on 2Ku-enabled aircraft. In late 2016, Delta will launch IPTV, giving customers the ability to watch live TV from their own devices on 2Ku-enabled aircraft.

“Delta customers have expressed an interest in their time in the air being as productive as their time on the ground, and 2Ku satellite offers a vastly upgraded in-flight Wi-Fi experience,” said Tim Mapes, Delta’s Senior Vice President and Chief Marketing Officer. “By committing to more aircraft with 2Ku technology, we’re providing Delta customers with faster and more reliable in-flight connectivity as a part of Delta’s commitment to always delivering the industry’s best on-board services.”

“With 2Ku, Delta will be able to deliver the best inflight experience to its passengers wherever they fly around the world,” said Jon Cobin, Gogo’s Executive Vice President, Global Airline Business Group. “We know how important it is to Delta to bring this technology to passengers and we plan on getting it deployed on these aircraft as soon as possible.”

2Ku installation has already started on Delta’s Boeing 737-800 and Airbus A319 fleets, and additional fleets will be retrofitted with the new system. By the end of 2016, Delta will operate more than 35 aircraft with 2Ku, which offers reduced drag and fuel burn compared to other Wi-Fi systems. 2Ku is next-generation technology that uses dual Ku-band satellite antennas – one receiver for the upward link to the aircraft, and the other for the downward, return link to the ground.

Delta has completed installation of Ku-band satellite Wi-Fi on nearly all of its wide-body international fleet – including Boeing 747, 767, 777 and Airbus A330 aircraft as well as Boeing 757 aircraft operating on long-haul routes – and will be 100 percent complete by September 2016. 2Ku service will be offered on Airbus A330-900Neo and A350-900 aircraft when they enter Delta’s fleet in 2019 and 2017, respectively.

Delta operates the world’s largest Wi-Fi-equipped fleet, with more than 3,500 connected flights daily, including its entire fleet of 660 domestic mainline aircraft. More than 1,000 Delta aircraft, including nearly all Delta Connection two-class regional jets and 99 percent of its long-haul international fleet are equipped with in-flight Wi-Fi service, offering access to more than 370,000 customers per day.

Source: Delta Air Lines