Personalize the skies with Delta’s refreshed TUMI amenity kits

Courtesy: Delta Air Lines.

Beginning Sept. 1, Delta is refreshing its TUMI amenity kits in the Delta One cabin, featuring a new look and feel that customers can make uniquely their own.

Delta’s TUMI hard-case amenity kit, which is based off of the company’s popular 19 Degree collection, will allow customers to monogram a patch on the front of the case, a first for any airline amenity.

“Every detail incorporated into our TUMI amenity kit has been thoughtfully selected with our customers’ needs and preferences in mind – no matter how big or small,” said Allison Ausband, Delta’s Senior Vice President – In-Flight Service. “We are excited to offer customers the ability to monogram their amenity kits and create a personalized souvenir to take with them as they jetset across the globe.”

The Delta One kits will continue to combine two premium, high-quality brands – TUMI and Kiehl’s Since 1851 – to create a spa-like experience in the sky, revitalizing skin on Delta’s longest flights.

Courtesy: Delta Air Lines.

The refreshed kits will include new amenities such as hand cleanser, a mouthwash stick and TUMI eyeshades as well as updated striped socks. Additionally, the kits will feature travel essentials including Kiehl’s Lip Balm #1 and grapefruit-scented Deluxe Hand and Body Lotion with Aloe Vera and Oatmeal, , a dental kit featuring Crest toothpaste, tissues, mouthwash and ear plugs.

The kits will be available on all Delta One flights, including coast-to-coast flights between JFK and LAX/SFO, BOS-SFO and DCA-LAX, and will feature hard- and soft-cased TUMI kits. Customers will enjoy a silver hard-sided amenity kit outbound from the U.S. and a soft-sided black amenity kit inbound to the U.S., allowing them to add variety to their amenity kit collection each way.

Complimentary monogramming will be available at any TUMI retail store aside from airport or outlet locations. Customers should bring the patch, which is located inside the kits, to the store to be monogrammed.

In addition to Delta One, the airline is refreshing its offerings in each cabin to continue to provide an unparalleled level of service and amenities for every traveler.

Customers in the Delta Premium Select cabin, which debuts on Delta’s first Airbus A350 this fall, will receive a soft TUMI blue pouch which includes Malin+Goetz vitamin B lotion, a dental kit featuring Colgate toothpaste, an eye mask, socks and ear plugs.

Additionally, on international and select long-haul domestic flights, Delta Comfort+ customers receive a Rest and Refresh kit with eye shades, ear plugs and a dental kit featuring Colgate toothpaste, while Main Cabin customers receive kits that include eye shades and ear plugs.

Investing in the Customer Experience

This latest enhancement is part of the airline’s multi-billion dollar investment in the customer experience that includes a cabin modernization program featuring new seats, seatback entertainment systems with free entertainment, high-capacity overhead bins, access to Wi-Fi on nearly all flights, free Main Cabin meals on select flights, upgraded Main Cabin snacks, an Alessi-designed collection of serviceware, Westin Heavenly® In-Flight Bedding, chef-curated meals paired with wines hand-selected by Master Sommelier Andrea Robinson, noise-canceling LSTN headphones and more.

Delta has also made significant investments in the customer experience on the ground, in addition to plans to add nearly 250 new aircraft to its fleet in coming years. These include new Delta Sky Club locations in Denver, Atlanta, and Seattle, and Club renovations in Nashville, Dallas, Newark, and Minneapolis-St. Paul, airport enhancement programs in Atlanta, Los Angeles, New York and Salt Lake City, and the testing and implementation of an enhanced boarding process in Atlanta.

Source: Delta Air Lines.

Delta orders 10 more A321s

Courtesy: Delta Air Lines.

After announcing orders for 30 incremental Airbus A321ceo aircraft just last month, Atlanta, Georgia (U.S.)-based Delta Air Lines has placed an order for 10 more of the aircraft. The agreement was announced today at the Paris Air Show.

Like previous Delta orders for the A321, the 10 aircraft announced today are for the Current Engine Option version of the largest Airbus A320 Family member. The airline took delivery of its first A321 in March of last year. Delta now has ordered a total of 122 A321s, each powered by CFM56 engines from CFM International.

“The A321 is fast becoming a favorite aircraft of our customers and employees alike,” said Greg May, Delta’s Senior Vice President – Supply Chain Management and Fleet. “Its excellent operating economics and customer capacity also make it a great fit for our U.S. domestic network.”

“This order for 10 more A321s from Delta shows yet again the confidence this great airline has in this great aircraft,” said John Leahy, Chief Operating Officer – Customers for Airbus Commercial Aircraft. “Passengers, airline crews and investors look to the A320 Family to deliver unsurpassed comfort, economy and reliability. We are most gratified to keep providing Delta with the aircraft platforms on which they can deliver their own, unique brand of ‘service and hospitality from the heart.’”

All of Delta’s A321s feature fuel-saving Sharklets – lightweight composite wingtip devices that offer up to 4 percent fuel-burn savings. This environmental benefit gives airlines the option of extending their range up to 100 nautical miles/185 kilometres or increasing payload capacity by some 1000 pounds/450 kilograms.

Many of Delta’s A321s are being delivered from the Airbus U.S. Manufacturing Facility in Mobile, Alabama. The airline received its first U.S.-manufactured A321 last year. By the end of 2017, the Airbus facility in Mobile is expected to produce four aircraft per month, most going to Airbus’ U.S. customers.

As of the end of May, Delta was flying a fleet of 188 Airbus aircraft, including 146 A320 Family members and 42 A330 widebodies. Later this year, Delta will become the first U.S. airline to operate the new Airbus A350 XWB, or eXtra Wide Body aircraft. Delivery of Delta’s first A350 is slated for this summer.

Source: Airbus.

Delta Air Lines receives its first U.S.-produced Airbus aircraft

Courtesy: Airbus.

The first delivery of an A321 aircraft from the Airbus U.S. Manufacturing Facility to Delta Air Lines took place today, in Mobile, Alabama. On hand for the occasion were executives from Airbus and Delta Air Lines, a team of Delta employees from the airline’s Minneapolis-St. Paul station, and representatives of the more than 370 employees at the facility.

Bob Lekites, Executive Vice President-Customers, Airbus Americas said, “Airbus is committed to giving our customers the right products for a marketplace that needs modern, efficient and passenger-friendly aircraft.  Delta has recognized our commitment to our customers, and has determined we were the right partner for them. Delta already operates 137 A320 family aircraft and 40 A330 and have another 123 aircraft on order—including A320 family, A330 and A350 aircraft. Just this year, Delta placed its third A321 ceo order in three years. So this is definitely the first of many deliveries Delta will take from Mobile in the next few years.”

“The first Delta A321 produced in Mobile will be our 12th overall for Delta. We look forward to taking many more A321s in the years ahead to safely and comfortably get our customers to their destinations,” said Greg May, Delta’s Senior Vice President – Supply Chain Management and Fleet. “We appreciate our partnership with Airbus and the great manufacturing work produced at the Mobile facility.”

Airbus announced its commitment to build a single-aisle assembly line in Mobile, Alabama in 2012, and less than one year later, broke ground on the $600 million facility. The ceremonial inauguration of the plant took place in September 2015. The aircraft delivered today is the 15th aircraft delivered from the Mobile facility.

Airbus anticipates delivering four aircraft per month from the Mobile plant by the end of 2017. The initial deliveries will all be A320 Family aircraft with the Current Engine Option (CEO), but will begin transitioning to New Engine Option (NEO) derivatives in late 2017.

In addition to hundreds of new Airbus jobs the project has brought to the local community, the Mobile area has seen many Airbus suppliers open new facilities in the region, providing even more employment and a parallel boost to the local economy. Airbus is proud to boast that more than 85 percent of its employees are from the Gulf Coast region, with nearly one third being U.S. military veterans.

Source: Airbus.

World’s first all-suite business class introduced in Delta One

Courtesy: Delta Air Lines.

Courtesy: Delta Air Lines.

Lay back, relax and enjoy the flight in the comfort, privacy and exclusivity of your own suite. Delta Air Lines is redefining international business class travel with the introduction of the Delta One suite, the first business class cabin to feature a sliding door at each suite.

Designed with an emphasis on exceptional customer comfort and privacy, the Delta One suite offers each customer a private space accessed by a sliding door with thoughtfully designed personal stowage areas, an advanced in-flight entertainment system and premium trim and finishes to create an unparalleled business class experience with a comfortable, residential feel.

The Delta One suite will debut on Delta’s first Airbus A350, due to enter service in fall 2017. Each aircraft will feature 32 suites.

In addition to full flat-bed seats with direct aisle access, which the airline introduced eight years ago, the Delta One suite features:

  • A full-height door at every suite
  • Sliding privacy dividers between center suites
  • In-suite, customizable ambient lighting
  • Dedicated stowage compartments for shoes, headphones and laptops
  • Contemporary design featuring premium trim and finishes
  • Memory foam-enhanced comfort cushion
  • An 18-inch, high resolution in-flight entertainment monitor, the largest among U.S. carriers
  • A universal power outlet and high-powered USB port at every seat

“Delta constantly listens to customers and responds with products that deliver what they want. After setting the standard with the introduction of full flat-bed seats with direct aisle access in 2008, Delta is again elevating the international business class experience,” said Tim Mapes, Delta’s Senior Vice President and Chief Marketing Officer. “Added comfort and privacy are important to business travelers, and that drove the design of the all-new Delta One suite.”

Delta completed installation of full flat-bed seats with direct aisle access on all of its widebody aircraft operating long-haul international flights in 2014. Delta One service includes the features Delta customers have grown to expect, such as chef-curated meals, wine pairings by Delta’s Master Sommelier Andrea Robinson, Westin Heavenly In-Flight Bedding, noise-canceling headsets, TUMI amenity kits featuring Kiehl’s Since 1851 premium skincare, and in-flight loungewear on select flights.

Following the A350 debut, the Delta One suite will progressively roll out on Delta’s Boeing 777 fleet. Delta will be the first U.S. airline to take delivery of the A350, which will primarily serve routes between the U.S. and Asia.

Delta has made significant investments in its on-board product and the customer experience with orders for hundreds of new aircraft and a cabin modernization program that includes new seats, seatback entertainment systems, high capacity overhead bins, new lavatories, ambient lighting, access to Wi-Fi on nearly all flights and other enhancements.

Source: Delta Air Lines.

Delta becomes only U.S. airline to offer all in-flight entertainment for free

Courtesy: Delta Air Lines.

Courtesy: Delta Air Lines.

Prepare to be entertained on Delta flights – free of charge. Delta Studio, the airline’s industry-leading suite of onboard entertainment, will be free for all customers on two-class aircraft by July 1. This includes nearly 90 percent of Delta’s fleet.

Customers on nearly all domestic and international flights will feel at home in the air with access to free entertainment through Delta Studio. Delta operates the world’s largest in-flight entertainment-equipped fleet, with more than 1,000 aircraft offering Delta Studio via streaming through laptops, mobile devices and tablets, in addition to nearly 400 aircraft equipped with seat-back entertainment systems.

Delta Studio offers up to 300 movies, 750 TV shows, 100 foreign film titles, 2,400 songs, 18 channels of live satellite TV on select aircraft and a selection of games on aircraft with seat-back entertainment systems. Delta Studio consistently provides the best depth and breadth of content in the skies, from its lineup of all of the best picture nominees during awards season, to having nearly all of the top-grossing recent box office hits. Customers can enjoy a range of popular movies like Batman v Superman: Dawn of Justice; The Jungle Book; and Hail, Caesar!; as well as premium TV options like Showtime’s Billions and HBO’s Vinyl. Live TV is available on more than 240 aircraft.

“The only thing better than operating the world’s largest in-flight entertainment-equipped fleet is providing it free to all our guests,” said Tim Mapes, Delta’s Senior Vice President and Chief Marketing Officer.  “Our commitment is to provide Delta customers with the industry’s best on-board services – period.”

Delta is the only U.S. carrier to offer personal, on-demand entertainment at every seat on all long-haul international flights. The airline also operates the world’s largest Wi-Fi-equipped fleet, with more than 1,000 connected Delta aircraft, including the airline’s entire fleet of 660 domestic mainline aircraft, Delta Connection two-class regional jets and 99 percent of its widebody international fleet.

Delta has made significant investments in its on-board product and the customer experience, including modernizing the interiors of hundreds of aircraft with high capacity overhead bins, seatback entertainment systems, new lavatories, ambient LED lighting, new seats with power outlets, and other upgrades.

Entertainment options will vary by aircraft type and route. Visit delta.com/studio for coverage details, terms and device compatibility.

Source: Delta Air Lines.

Delta launches year-round service from New York (JFK) to Edinburgh

Courtesy: Delta Air Lines.

Courtesy: Delta Air Lines.

Delta Air Lines will launch its new nonstop flight between New York’s John F. Kennedy airport and Edinburgh, Scotland, today, offering more on-board amenities than any other airline serving this route. The new year-round service extends Delta’s U.K. network into Scotland.

“Delta connects our customers to the world with more flights from New York than any other carrier, and we are proud to add Edinburgh to our global network,” said Henry Kuykendall, Delta’s Vice President – New York.

“We’re looking forward to bringing thousands more American visitors to Scotland,” said Frank Jahangir, Delta’s Vice President – Sales for Europe, Middle East and Africa. “As the only year-round nonstop flight between New York and Edinburgh, we are confident that the route will expand trade and tourism opportunities. VisitScotland statistics estimate that the new flight has the potential to bring an additional £23 million to the Scottish tourism industry in one year alone.”

According to the U.K.’s Office for National Statistics, the United States is the number-one inbound tourism market to Scotland, with nearly a half-million visitors in 2014 – an increase of 100,000 compared to the previous year. Overall tourism expenditure in the country stood around $14 billion in 2014.

“Scottish tourism punches above its weight on the world stage, and this new Delta service from New York to Edinburgh will be another fantastic boost, strengthening our connectivity in the North American market by unlocking Delta’s vast domestic network,” said Malcolm Roughead, Chief Executive of VisitScotland.

Delta’s New York to Edinburgh service will initially be operated using a 163-seat Boeing 757-200ER, with a larger 210-seat widebody Boeing 767-300ER during the summer months, effective June 8, 2016. Beginning September 5, 2016, the 757-200ER will operate on the route.

“This direct new route between New York and Edinburgh is a great statement of confidence from Delta both in New York and in Scotland,” said Gordon Dewar, Chief Executive of Edinburgh Airport. “It is further confirmation of Edinburgh Airport’s position as the leader for connectivity from the U.S. to Scotland. I congratulate Delta for recognizing the growing international demand for direct links to Edinburgh.”

All flights from New York to Edinburgh will be equipped with Wi-Fi, allowing customers to stay connected at 30,000 feet, in addition to complimentary on-demand in-flight entertainment in all cabins. Movies and TV shows can also be downloaded to tablet and laptop devices.

Customers flying in Delta Comfort+, Delta’s premium economy service, benefit from up to four additional inches of legroom and 50 percent more recline than Main Cabin seats, as well as priority boarding. Furthermore, Delta’s flights from New York to Edinburgh feature fully flat-bed seats in the Delta One cabin, with Westin Heavenly Inflight Bedding from Westin Hotels & Resorts and TUMI amenity kits featuring products by MALIN + GOETZ. Customers enjoy a range of regional dining options in the Delta One cabin, with menu items produced using seasonal ingredients and paired with wines selected exclusively for Delta by Master Sommelier Andrea Robinson.

Tickets for Delta’s New York-Edinburgh service are available through Delta Air Lines on www.delta.com. Flights are operated in conjunction with joint venture partner Virgin Atlantic Airways.

The schedule for the new service between New York-JFK and Edinburgh is:

Flight Departs Arrives
DL409 New York-JFK at 10:45 p.m. Edinburgh at 10:50 a.m. (+1 day)
DL209 Edinburgh at 1:10 p.m. New York-JFK at 3:43 p.m.

Source: Delta Air Lines.

Delta Comfort+ now available as fare for flights to Asia and Latin America

Courtesy: Delta Air Lines.

Courtesy: Delta Air Lines.

Delta has expanded Delta Comfort+ fares to more markets, making it easier to shop and buy Delta’s menu of products. Customers can now purchase Delta Comfort+ flights for travel on or after Sept.19, 2016, to and from the Asia-Pacific and Latin America/Caribbean regions. This evolutionary step expands on the airline’s recent launch of Delta Comfort+ fares within the U.S. and Canada.

In March 2015, Delta introduced Delta Comfort+ as the airline’s industry leading, innovative experience that offers Sky Priority boarding with dedicated overhead bin space; extra legroom; free craft beer, wine and spirits; complimentary snacks; and complimentary premium entertainment on most flights*. In November 2015, Delta began selling Delta Comfort+ as a fare for travel in the U.S. and Canada beginning on May 16.

“As Delta continues to invest in experiences designed to best serve our customers, we remain focused on making flying with Delta more enjoyable and shopping for Delta products easier, faster and more intuitive,” said Tim Mapes, Delta’s Senior Vice President and Chief Marketing Officer. “Extending Delta Comfort+ internationally brings that simple concept to more Delta customers around the world.”

Delta, which currently sells Delta Comfort+ as a fare within the U.S. and Canada, will now offer the product for flights on or after Sept. 19, 2016 for travel:

  • -Between the U.S. and Canada and Latin America/Caribbean regions, excluding Brazil, Argentina, Peru and Chile
  • -Between the U.S. and Canada and the Asia-Pacific region excluding China, Hong Kong and Taiwan
  • -Within the Asia-Pacific region, excluding China, Hong Kong and Taiwan
  • -Between Asia-Pacific region markets, excluding China, Hong Kong and Taiwan, and Latin America/Caribbean region markets, excluding Brazil, Argentina, Peru and Chile

Delta Comfort+ is most easily purchased when shopping directly with Delta via delta.com, the FlyDelta mobile app, or with a Delta Reservations Specialist. Delta continues to collaborate with its joint venture partners to ensure customers can view availability on combined itineraries. Additionally, Delta remains engaged with distribution partners to allow Delta Comfort+ to be displayed and purchased through travel agents and in consumer direct shopping displays. For Delta-operated international flights not included in this update, Delta Comfort+ will continue to be sold as an add-on seating option.

*: Complimentary Premium snacks available on flights over 900 miles. Snacks, beer, wine and spirits are available on flights over 250 miles.

Source: Delta Air Lines.