Lufthansa expands its long-haul network: New destinations from Munich and Frankfurt in summer 2018

Courtesy: Deutsche Lufthansa.

Lufthansa expands its route network and will offer new intercontinental destinations from Frankfurt and Munich in summer 2018.

New from Frankfurt Hub:
San Diego (USA) is the second largest city in the U.S. state of California and eighth overall in the Unites States. The city is located in southwest California, close to the Mexican border. Due to the pleasant climate, San Diego is known as „America’s Finest City“ by its residents. The beaches and waves of the Pacific are particularly suitable for surfing. The city is also a hotspot for the biotech and telecommunications industry. Beginning in summer 2018, Lufthansa will offer five weekly San Diego flights from Frankfurt.

New from Munich Hub:
Likewise in summer 2018, Lufthansa will reintroduce the Singapore route into its flight schedule from Munich.  Five times a week, passengers will be able to fly from the Bavarian capital to the lively economic metropolis in Asia. At the same time, Lufthansa will offer more additional flights from Munich to Chicago, USA. Instead of seven times a week, Lufthansa will fly from Bavaria to the „Windy City“ ten times per week.

Good news for Airbus A380 Fans in Munich: Starting in summer 2018, Lufthansa will introduce the Airbus A380 in Munich on long-haul destinations to Los Angeles, Hong Kong and Beijing. For this reason, Lufthansa will transfer five of its 14 Airbus A380s from Frankfurt to Munich. As a result up to 500 new positions will be staffed in Bavaria.

“With the A380 we can offer our Munich customers a premium aircraft at a 5-Star Hub,“ said Harry Hohmeister, member of the Executive Board of Deutsche Lufthansa AG and responsible for  Hub Management. “In recent years, we have made great progress in steering our hubs. We harmonized and integrated processes and are now more flexible in utilizing our aircraft at different locations. Quality, efficiency and growth will always remain our top priority.”

Lufthansa is showing a clear sign for continued growth in Bavaria. Over the next two years, the Lufthansa long-haul fleet in Munich will be receiving two more aircraft.

Source: Deutsche Lufthansa.

Lufthansa is Europe’s best airline

Courtesy: Deutsche Lufthansa.

Lufthansa has been voted the “Best Airline in Europe”. The award was given at the Paris Air Show on 20 June 2017 in Le Bourget. The market research institute Skytrax, which specializes in aviation, surveyed around 18 million passengers from over 160 countries worldwide.

In the survey, passengers from across the globe spoke in favour of the German premium carrier, thus acknowledging the services offered by Lufthansa. Carsten Spohr, Chairman of the Executive Board and CEO at Deutsche Lufthansa AG: “The service offered by our crews on board and on the ground as well as our investments over the past few years in the fitting of our cabins and lounges, in addition to the service and digitalization, have paid off. The Skytrax Award is evidence that Lufthansa passengers appreciate our quality. The combination of premium service and excellent facilities has impressed passengers worldwide and made us Europe’s number one. Our offer has never been better.” On receipt of the award, Carsten Spohr thanked the employees of Lufthansa in particular, who made this success possible with their excellent work.

Lufthansa also won the award of “Best Airline in Western Europe” as well as the award “Best First Class Lounge Dining”. Lufthansa, Swiss and Austrian Airlines had been nominated for the award as “Best Airline in Western Europe”. Austrian Airlines won the “Best Airline Staff Service in Europe” award for its employees.

The survey was carried out by the market research institute Skytrax, which specializes in aviation. As part of this, the services on board as well as the airline services at the airports were rated. Skytrax has been carrying out the annual survey since 1999.

Source: Deutsche Lufthansa.

Austrian Airlines – World Airline Awards 2017: European Service champion once again

Courtesy: Austrian Airlines.

Austrian Airlines was named the European champion in 2017 for its service for the fourth year in a row. The national airline once again achieved a top ranking in the renowned SKYTRAX World Airline Awards 2017 bestowed upon the winners in Paris on June 20, 2017. The Austrian Airlines team won the title “Best Airline Staff Service in Europe”, which applies to both its flight crew as well as its staff on the ground.

“Service is a matter of course for us despite price competition”, says Austrian Airlines CCO Andreas Otto, who personally accepted the award in Paris on behalf of the airline. We are very pleased to be recognized as European champion in this category for the fourth straight year. We want to thank our customers for their appreciation and our employees for their commitment and customer orientation”.

Source: Austrian Airlines.

Star Alliance voted best Alliance at Skytrax

Courtesy: Star Alliance.

In its 20th Anniversary year, Star Alliance has claimed the Best Airline Alliance title at the Skytrax World Airline Awards for the second year running. The Alliance’s prestigious Los Angeles Lounge also received the Best Airline Alliance Lounge Award for the third year in row.

Accepting the award at the Paris – Le Bourget Air Show, Jeffrey Goh, CEO Star Alliance said: “This is an important accolade to receive in our 20th Anniversary year. It once again shows that our investment into a modern IT infrastructure is paying off, enabling the more than 440,000 member airline employees to provide customers with an even better Alliance travel experience. Our IT hubs are the foundation which will allow us to use digital technology to offer a more individual and a better Alliance travel experience going forward.”

Star Alliance was the first airline alliance to receive the Best Alliance Award from Skytrax when the category was first introduced in 2005 and has since held the award eight times.

The World Airline Awards are managed by international air transport rating organisation, Skytrax Research of London, UK. The latest survey was conducted between August 2016 and May 2017, attracting 19.87 million eligible entries with participants from 105 nationalities. The survey covered over 325 airlines, from largest international airlines to smaller domestic carriers, measuring quality standards for 41 Key Performance Indicators across front-line product and service factors in the Airport and On-board environments.

Complementing the Alliance awards, 13 Star Alliance member carriers received distinctions in 26 individual categories, with four achieving top 10 rankings in the Top Airline Category: Singapore Airlines (2), ANA (3), EVA (6) and Lufthansa (7).

Aegean Airlines

  • Best Regional Airline in Europe

Air Canada

  • Best Airline in North America

ANA

  • World’s Best Airport Services
  • Best Airline Staff in Asia

Austrian Airlines

  • Best Airline Staff in Europe

Avianca

  • Best Airline in South America
  • Best Regional Airline in South America

COPA Airlines

  • Best Airline in Central America / Caribbean
  • Best Airline Staff in Central America

Ethiopian Airlines

  • Best Airline in Africa

EVA Air

  • Best Business Class Comfort Amenities
  • World’s Best Airline Cabin Cleanliness

Lufthansa

  • Best Airline in Europe
  • Best Airline in Western Europe
  • Best First Class Lounge Dining

Singapore Airlines

  • Best Airline in Asia
  • Best Business Class Airline Seat
  • Best Premium Economy Onboard Catering

South African Airways

  • Best Airline Staff in Africa

THAI

  • Best Economy Onboard Catering
  • World’s Best Economy Class
  • Best Airline Lounge Spa Facilities

Turkish Airlines

  • Best Airline in Southern Europe
  • Best Business Class Onboard Catering
  • World’s Best Business Class Airline Lounge
  • Best Business Class Lounge Dining

Source: Star Alliance.

Skytrax: Finnair awarded “Best Airline in Northern Europe” for the 8th year in a row

Courtesy: Finnair.

Finnair has been named, for the eighth consecutive year, as Northern Europe’s Best Airline at the World Airline Awards at the Paris Air Show.

Organised by Skytrax, the results are based on an independent survey of more than 19 million passengers from 105 countries that took place between August 2016 to May 2017 covering 325 airlines.

“We are proud that Finnair has once again been recognised by Skytrax and passengers from across the world as the Best Airline in Northern Europe. We are committed to providing the very best experience to our passengers throughout their journey and we constantly develop our service both on the ground and in the air while staying true to our renowned Nordic hospitality”, said Piia Karhu SVP, Customer Experience at Finnair.

Finnair has invested significantly in their growing A350 fleet and customer experience from the point of booking through to check-in and on board service.

Piia Karhu continued: “Finnair will continue to enhance our great personal customer service by innovating the travel experience by using the latest digital solutions to enhance the customer experience. We now have our Nordic Sky Wi-Fi portal installed on every long haul aircraft and the use of our mobile app has continued to grow.”

Continuing the digital trend, in 2017 Finnair was the first airline in the world to launch Alipay onboard, in addition, successful face recognition trials were conducted at Helsinki Airport check-in with Finnair frequent fliers.

“Digital transformation is one of our core strategic targets, however, we continue to develop all areas of the customer experience such as our well-received collaboration with top chefs in our long-haul Business Class cabins and our enhanced lounge experience in conjunction with new partnerships”, notes Piia Karhu.

The World Airline Awards by Skytrax are regarded as the primary benchmarking tool for passenger satisfaction levels of airlines throughout the world. The passenger survey analyses customer satisfaction for the overall airline passenger experience, at both the airport and on board the aircraft: check-in to boarding, seat comfort, cabin cleanliness, food, beverages, in-flight entertainment and staff service.

Source: Finnair.

Boeing, United Airlines announce order for 100 737 MAX 10s

Computer Rendered Image / Courtesy: Boeing.

Boeing and United Airlines today announced an agreement at the 2017 Paris Air Show to convert 100 of its current 737 MAX orders into 737 MAX 10s, becoming the largest single 737 MAX 10 customer in the world.

United also announced an order for four additional 777-300ER aircraft.

“The 737 MAX 10 will enable us to continue using larger and more efficient aircraft within our domestic network and better meet the needs of our customers today and into the future,” said Andrew Levy, United Airlines executive vice president and chief financial officer.

“The addition of this advanced aircraft to our fleet will enable us to continue to offer the state-of-the-art flying experience our customers expect when traveling with us,” said Gerry Laderman, United Airlines senior vice president of finance, procurement and treasurer.

United expects to begin taking delivery of the 737 MAX 10 in late 2020.

United has flown nearly every version of the 737 that Boeing has produced. The new 737 MAX 10 will add to that legacy, providing United with another in a long line of highly successful aircraft.

“We’re excited that our long partnership with United will extend far into the future,” said Boeing Commercial Airplanes President and CEO Kevin McAllister. “The 737 MAX 10 will provide even more flexibility to United’s route schedule and will bring to their operation the best economics of any airplane in the single-aisle segment. We’re proud that United’s 777-300ER fleet continues to grow.”

United has now ordered a total of 18 777-300ERs and began taking delivery of the aircraft last year. The 777-300ERs feature the airline’s all-new United Polaris business class, featuring custom-designed, exclusive-to-United seats, an elevated dining experience, new custom bedding from Saks Fifth Avenue and new amenity kits.

Like all of Boeing’s 737 MAX models, the MAX 10 incorporates the latest technology CFM International LEAP-1B engines, Advanced Technology winglets, the Boeing Sky Interior, large flight deck displays, and other improvements to deliver superior efficiency, reliability and passenger comfort in the single-aisle market.

The 737 MAX is the fastest-selling airplane in Boeing history.

Source: Boeing.

Boeing, Ryanair finalize order for 10 additional 737 MAXs

Computer Rendered Image / Courtesy: Boeing.

Boeing and Ryanair finalized an order today for 10 additional 737 MAXs at the 2017 Paris Air Show. The order is valued at more than $1.1 billion at current list prices.

The Irish low-cost carrier now has 110 unfilled orders with 100 options for the higher capacity 737 MAX 8, as well as 65 Next-Generation 737-800s.

“We are pleased to announce this purchase of 10 additional Boeing 737 ‘Gamechanger’ aircraft, on top of our existing firm order for 100 737 MAXs, with a further 100 options remaining,” said Ryanair’s Chief Operations Officer, Mick Hickey. “This all new MAX 737 aircraft has 8 more seats than our current 189 seat Boeing 737-800s and incorporates the latest technology engines and winglets which reduces fuel consumption and noise emissions, ensuring we remain Europe’s greenest, cleanest airline. Ryanair is proud to partner with Boeing and has operated an all-Boeing fleet since 1994.”

Ryanair is an all-Boeing operator and launched the higher capacity 737 MAX 8 in late 2014 with an order for 100 airplanes. The airplane will provide Ryanair with 197 seats, increasing revenue potential and providing airlines like Ryanair with up to 16 percent better fuel efficiency per seat than today’s most efficient single-aisle airplanes.

“The 737 MAX with 197 seats provides Ryanair with the perfect solution for its additional capacity requirements as it strives to carry 200 million passengers per year by the middle of the next decade,” said Ihssane Mounir, senior vice president, Global Sales & Marketing, Boeing Commercial Airplanes. “The 737 family has been the foundation on which Ryanair has revolutionized low-cost travel in Europe and we are honored that this iconic operator continues to grow in partnership with Boeing.”

Ryanair carried 120 million passengers last year with 1,800 daily flights to more than 200 destinations. The Dublin based carrier is the largest 737-800 customer in the world and the largest Boeing operator in Europe. In March this year Ryanair took delivery of its 450th Next-Generation 737-800 and with today’s announcement has ordered a total of more than 640 airplanes from Boeing.

The 737 MAX family has been designed to offer customers exceptional performance, flexibility and efficiency, with lower per-seat costs and an extended range that will open up new destinations in the single-aisle market. The MAX 8 and 9 will be followed in 2019 by the smaller MAX 7 and higher capacity MAX 8. The MAX 10 will be introduced in the 2020 time frame.

The 737 MAX incorporates the latest technology CFM International LEAP-1B engines, Advanced Technology winglets and other improvements to deliver the highest efficiency, reliability and passenger comfort in the single-aisle market.

Source: Boeing.