On 29 September 2016, Air France-KLM signed a partnership agreement with Gogo, a world leader in broadband Internet provision and entertainment in the airline industry, to offer its customers connectivity services on board its long-haul flights.
68 Air France Boeing 777 and 15 Airbus A330 as well as 29 KLM Royal Dutch Airlines Boeing 777 and 12 Airbus A330 will be equipped with WiFi on board starting from end 2017, a total of 124 long-haul aircraft.
With this new joint Air France and KLM agreement, the Group’s passengers will benefit from WiFi during their trip by staying connected around the world with their family, friends or business partners, on their smartphone, laptop or tablet. On the in-house Air France-KLM designed onboard portal a freely accessible environment is available where customers can find relevant information about their flight, arrange travel details and find entertainment beyond the state of the art seat-back inflight entertainment systems.
The 2Ku product from Gogo offers a future-proof platform based on the latest antenna technology, bringing flexibility to adapt to growing demands from our customers.
We want to offer our customers the best possible solution to stay connected. By installing the latest WiFi technology on board on more than 120 aircraft in our long-haul fleet, we are once again illustrating our ability to innovate and provide all our passengers with the best possible experience – Michel Pozas Lucic, Vice President Customer Innovation and Care at Air France-KLM.
Boeing 787 already equipped with WiFi
On Air France-KLM’s long-haul fleet, passengers already enjoy WiFi on board the Boeing 787 Dreamliner, with currently 8 aircraft operated by KLM and the first aircraft operated by Air France as from 9 January next year. The Group’s Boeing 787, which offer WiFi on board, are equipped by Panasonic Avionics, and offer the same portal and products as planned on the rest of the long-haul fleet.