On making the reservation on iberia.com or the airline’s Call Center, customers can opt to pay five euros on short and medium haul flights or ten euros for long haul trips to keep their reservations for up to three days. This charge is discounted from the price when the purchase is made effective.
In principle, Iberia will offer this new service in Spain, Austria, Belgium, Croatia, France, Germany, Greece, Ireland, Italy, Malta, the Netherlands, Portugal, Russia, Switzerland, Turkey, the USA and the UK.
“A key aim of our commercial strategy is to adapt to our customers’ needs, while improving all our services,” says Iberia’s Commercial Director Marco Sansavini. “From now on customers will have up to 72 hours to complete their travel arrangements before confirming their tickets for business or holiday travel, knowing the reservation remains firm at the fare agreed.”
The new service is the result of a joint project between Iberia and British Airways, both owned by IAG. It applies to reservations for all flights operated by Iberia, Iberia Express, and Air Nostrum, and flights under code-sharing with British Airways, plus any combinations of flights of both airlines in the same ticket.
Iberia operates more than 100 destinations in 38 countries. It is market leader on routes between Europe and Latin America, offering easy and convenient connections at its hub of Madrid Barajas T4, recently voted the world’s third best air terminal in a survey by Skytrax. Together with its subsidiary Iberia Express and its franchise partner Iberia Regional/Air Nostrum, it operates about 600 flights a day with a fleet of almost 130 aircraft. Iberia is currently ranked fourth in punctuality amongst the world’s international airlines, according to FlightStats. For more information, please visit http://grupo.iberia.es.