Iberia lets you keep your reservations for up to 72 hours before confirming purchase

Courtesy: Iberia.

Courtesy: Iberia.

Iberia has launched a new service allowing customers to keep their ticket reservations for up to 72 hours before deciding to purchase.

On making the reservation on iberia.com or the airline’s Call Center, customers can opt to pay five euros on short and medium haul flights or ten euros for long haul trips to keep their reservations for up to three days. This charge is discounted from the price when the purchase is made effective.

In principle, Iberia will offer this new service in Spain, Austria, Belgium, Croatia, France, Germany, Greece, Ireland, Italy, Malta, the Netherlands, Portugal, Russia, Switzerland, Turkey, the USA and the UK.

“A key aim of our commercial strategy is to adapt to our customers’ needs, while improving all our services,” says Iberia’s Commercial Director Marco Sansavini. “From now on customers will have up to 72 hours to complete their travel arrangements before confirming their tickets for business or holiday travel, knowing the reservation remains firm at the fare agreed.”

The new service is the result of a joint project between Iberia and British Airways, both owned by IAG. It applies to reservations for all flights operated by Iberia, Iberia Express, and Air Nostrum, and flights under code-sharing with British Airways, plus any combinations of flights of both airlines in the same ticket.

About Iberia:

Iberia operates more than 100 destinations in 38 countries. It is market leader on routes between Europe and Latin America, offering easy and convenient connections at its hub of Madrid Barajas T4, recently voted the world’s third best air terminal in a survey by Skytrax. Together with its subsidiary Iberia Express and its franchise partner Iberia Regional/Air Nostrum, it operates about 600 flights a day with a fleet of almost 130 aircraft. Iberia is currently ranked fourth in punctuality amongst the world’s international airlines, according to FlightStats. For more information, please visit http://grupo.iberia.es.

Source: Iberia.

United Airlines Makes Significant New Investment in In-flight Food and Beverage Service

United Airlines today unveiled new, improved lunch, dinner and beverage choices for domestic first-class customers, offering travelers chef-inspired meals and premium beverages that elevate their in-flight experience.

Among the changes:

  • New, premium salads beginning this month for customers flying United First and United Business within North America;
  • New, premium sandwiches and wraps, beginning Sept. 1, for United First and United Business customers within North America;
  • Addition of Prosecco sparkling wine in premium cabins beginning this fall;
  • Introduction of premium-cabin meals to flights of shorter duration, beginning in 2015; and
  • Fresh meal options for premium-cabin customers on United Express flights, beginning in 2015.

Premium-Cabin Refresh

This month, United began offering customers in premium cabins on North America flights four new salad entrée choices – a Southwestern salad, an Asian-style noodle salad, a seasonal greens with roast beef and blue cheese salad and a Strawberry Fields salad – replacing the previous chicken and shrimp salad options.

In September, premium-cabin customers on flights within North America will enjoy new chilled sandwiches and wraps – Italian prosciutto on tomato focaccia, a Thai-style chicken wrap, Cobb salad wrap and caprese on Asiago baguette – as well as new warmed options – turkey and Swiss on cranberry baguette, ham and Swiss on pretzel baguette, chicken and mozzarella on tomato focaccia and roast beef and cheddar on Asiago baguette.

Designed by United’s team of chefs, the new salads and sandwiches will be made fresh daily and paired with a gluten-free soup, along with United’s signature service elements, including warmed nuts, premium snacks and warmed cookies.

On transcontinental flights and on longer mid-continental dinner flights, the airline will continue to offer customers a choice between a pasta dish and a chicken or beef option.

“These changes mark the beginning of an extensive overhaul of our North America and international food service, offering travelers a level of service above that offered by our peers,” said Lynda Coffman, United’s vice president of food services. “Our new selections offer customers more of what they tell us they want when they travel – variety, bold flavor combinations and higher quality.”

Additional Food and Beverage Changes

Beginning this fall, United will add Prosecco sparkling wine to its premium-cabin beverages on mainline North America flights.

By mid-2015, United will further enhance its in-flight dining by:

  • Launching completely redesigned menu concepts and expanding premium-cabin meals within North America to flights that are more than two hours and 20 minutes, or 800 miles;
  • Upgrading premium-cabin meal service on domestic and international United Express flights, replacing snack boxes with freshly prepared food; and
  • Significantly enhancing United Economy meals and beverages on long-haul international flights.

United offers in-flight meals and snacks depending on flight duration, departure time, origin and destination. Specific breakfast, lunch and dinner parameters are available at united.com.

Customer Investments

The airline’s food and beverage enhancements are United’s latest investment in its customers’ onboard experience. The company also offers:

  • Premium-cabin, flat-bed seats on every long-haul international flight to and from the continental United States – the only U.S. airline to do so;
  • Wi-Fi on more than 290 aircraft, including the airline’s entire Airbus and Boeing 747 fleets;
  • Personal device entertainment on dozens of aircraft; and
  • Live television on more than 200 aircraft, the world’s largest fleet of aircraft with live television.

About United

United Airlines and United Express operate an average of more than 5,200 flights a day to 374 airports across six continents. In 2013, United and United Express operated nearly two million flights carrying 139 million customers. With hubs in Chicago, Denver, Houston, Los Angeles, Newark, San Francisco and Washington, D.C., United operates more than 700 mainline aircraft and, in 2014, will take delivery of 35 new Boeing aircraft, including the 787-9 as the North American launch customer, and will welcome 32 new Embraer 175 aircraft to United Express. The airline is a founding member of Star Alliance, which provides service to 192 countries via 27 member airlines. More than 85,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United’s parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

Source: United Airlines.

All media in this article is courtesy of United Airlines.

From wingtip to cockpit – 800 workers in 80 days

Courtesy: Emirates.

It takes 800 workers just 65 to 80 days to assemble, install, test, paint, furnish and deliver an Emirates Airbus A380, the iconic double-decker aircraft that has been creating headlines and delighting travellers since it first entered Emirates service in 2008.

Click here to watch a time lapse video on the making of Emirates’ 50th A380 aircraft which was delivered last month.

Emirates operates the world’s largest fleet of A380 aircraft, with 50 of these graceful feats of modern engineering currently serving 29 global destinations. All of Emirates’ A380s have been furnished and delivered via the Airbus facility in Hamburg.

First, the aircraft fuselage is produced in Hamburg and then transported to Toulouse for the first stage of final assembly. The wing sections, produced in the UK, are also shipped from Airbus’s Hamburg facility to Toulouse. Parts like the fuselage and wings are transferred through a transportation network that includes three specially-commissioned ships to carry the sections from production sites throughout Europe. Over 10,000 bolts are used to connect the fuselage and over 4,000 for the wings.

The first part of final assembly, which takes place in Toulouse, yields an aircraft that is ready for its first ferry flight, sans its interior and paint.

After assembly, each of the five sections of the fuselage are tested by engineers, and then the aircraft is off to Hamburg for painting and cabin furnishing. It takes 30 people approximately 10 days to paint the A380, which has a surface area of 3,150 square meters – approximately the size of seven professional basketball courts. Over 500 kilogrammes of paint is needed just to give the aircraft its white colour.

Cabin furnishing, to install Emirates’ distinctive on-board facilities come in the final stages of the assembly process. It takes about 33 working days to furnish the 550 square metre cabin area on-board the Emirates A380. This includes all seats, galleys, crew rest areas, the unique shower-spa and private suites in First Class, the on-board lounge located at the back of the Business Class cabin, and the award-winning ice inflight entertainment system in all cabins.

Emirates received 13 of the giant double decker aircraft in the last year. Over 28 million passengers have travelled on the Emirates A380 over the last six years of operations, and more travellers can look forward to the experience as Emirates adds more A380 destinations to its route network. New A380 destinations planned for this year include: Frankfurt on 1st September, Dallas on 1st October, San Francisco on 1st December and Houston on 3rd December.

Source: Emirates.

United Airlines the First Airline to Offer Uber Service via Mobile App

Courtesy: United Airlines.

Courtesy: United Airlines.

United Airlines today became the first airline to offer customers Uber transportation services via its mobile app, further enabling travelers to use the United app for services throughout their entire travel experience.

Customers with iOS and Android mobile devices may access Uber ground transportation information in the United app’s menu or in the “My Reservations” card with a current reservation. The app will display Uber information, including types of available vehicles, estimated wait times and prices. After customers select a ride, the United app will automatically transfer them to the Uber app or the Uber website to sign up for an account to complete the transaction.

Customers who sign up for Uber via the United app and complete their first transaction will receive 1,000 MileagePlus award miles for a limited time.

“Our partnership with Uber offers customers new opportunities to simplify their travel experience,” said Praveen Sharma, United’s vice president of loyalty. “Customers can use the app to ensure a more convenient journey, from checking in for an international flight from their home or office to finding instant ground transportation options at their final destination.”

In addition to accessing ground transportation options and other features, customers can use the United mobile app on iOS and Android devices to do the following:

  • Book United flights, including award travel
  • Scan a valid passport to check in for international flights
  • Store mobile boarding passes for easy access at security and during boarding
  • Select seats and choose Economy Plus seating
  • Check the status of an upgrade and view inflight amenities
  • Access United Club information and purchase one-time passes

In July, United became the first U.S. carrier to offer customers the ability to scan their passports to check in for international flights via their iOS and Android mobile devices. Later this year, United will begin to introduce its all-new united.com website, providing customers a simplified, clearer and faster user experience.

CIO Magazine recently selected United as a recipient of its prestigious CIO 100 Award, recognizing the airline’s commitment to improving the customer experience with mobile technology.

About United

United Airlines and United Express operate an average of more than 5,200 flights a day to 374 airports across six continents. In 2013, United and United Express operated nearly two million flights carrying 139 million customers. With hubs in Chicago, Denver, Houston, Los Angeles, Newark, San Francisco and Washington, D.C., United operates more than 700 mainline aircraft and, in 2014, will take delivery of 35 new Boeing aircraft, including the 787-9 as the North American launch customer, and will welcome 32 new Embraer 175 aircraft to United Express. The airline is a founding member of Star Alliance, which provides service to 192 countries via 27 member airlines. More than 85,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United’s parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

About Uber

Uber is a technology platform that is evolving the way the world moves. By seamlessly connecting riders to drivers through our apps, we make cities more accessible, opening up more possibilities for riders and more business for drivers.From our founding in 2009 to our launches in over 170 cities today, Uber’s rapidly expanding global presence continues to bring people and their cities closer.

Source: United Airlines.

Novo diretor de vendas e marketing para as Américas da SWISS reforça a importância do mercado brasileiro para a companhia

Swiss Airbus A340-313X

Swiss Airbus A340-313X

Patrick Heymann, o novo diretor de vendas e marketing da SWISS para as Américas, foi apresentado oficialmente ao mercado brasileiro na última sexta-feira, dia 15, em São Paulo. O executivo, vindo dos mercados da Rússia e da Ucrânia, assumiu o novo cargo no começo de maio e já esteve duas vezes em São Paulo. Ele está baseado em Nova York (EUA).

“O mercado brasileiro é muito importante para a SWISS e a rota São Paulo – Zurique está entre as mais rentáveis da companhia”, disse Heymann, ao anunciar o aumento do número de voos semanais entre o Brasil e a Europa. Atualmente, a SWISS oferece sete voos por semana de São Paulo para Zurique, mas de 27 de outubro a 28 de março, serão 11 voos por semana. Sendo 10 voos  semanais de 27 de outubro a 9 de novembro e depois 11 voos semanais de 11 de novembro a 4 de janeiro, retornando a 10 voos semanais até 28 de março. Com a mudança, além dos voos diários, a empresa terá voos extras às segundas, quintas, sábados e domingos.

Os novos voos serão operados também com o Airbus A340-300, mas a empresa, que espera receber seis novos Boeing 777-300ER em 2016, deve destinar os novos jatos para a rota do Brasil. “O novo Boeing 777-300ER deve vir logo para o Brasil”, disse Heymann, ressaltando que São Paulo é o único destino da companhia na América do Sul. Além disso, a empresa tem voos regulares para 60 destinos na Europa, oito na Ásia, quatro na África e três no Oriente Médio.

Para Heymann, o mais importante para o mercado brasileiro é perceber que a SWISS é uma companhia aérea de conexão, ou seja, usada por brasileiros que queiram ir para outros destinos, não necessariamente a Suíça. Mesmo assim, de acordo com o Turismo da Suíça, o número de brasileiros que visitaram aquele país de janeiro a junho cresceu 2,7%, enquanto o  número de pernoites aumentou 4,1%. Entre novembro e abril, a alta foi de 5,9%.  De acordo com Gisele Sarbach, gerente de marketing do Turismo da Suíça, os destinos mais visitados por brasileiros são Zurique, Genebra, Lucerne, a região do Lago de Genebra e Oberland Bernês.

Mais informações em www.swiss.com.

Fonte: Swiss.

Avantto é sucesso na Labace 2014 e bate recordes

Embraer Phenom 300

Embraer Phenom 300

A Avantto encerrou a sua quinta participação na Labace com saldo positivo. A maior Feira de Aviação da América latina, reuniu nos dias 12, 13 e 14 cerca de 60 Expositores e recebeu mais de 15 mil interessados no mercado de aviação. Já a Avantto, primeira e maior empresa de gerenciamento e compartilhamento de aeronaves comemora os bons resultados. Em relação ao ano passado, o retorno de vendas e prospectos dobr​aram​.

Segundo o presidente da empresa, Rogério Andrade, esse aumento se deve a uma maior aceitação do mercado do conceito de compartilhamento. “Percebemos que cada vez mais pessoas e empresas encontram no compartilhamento a combinação ideal entre demanda, conforto e custo quando o assunto é voar,” disse.

A Avantto expôs o avião Phenom 300, ideal para voos de curtas e médias distancias. De SP e RJ para as principais capitais latino-americanas sem escalas.

Mais informações sobre gerenciamento e compartilhamento em www.avantto.com.br.

Fonte: Avantto.

ProAdvantage agora disponível para os turboélices Beechcraft King Air

“Versão em Português / The English version is after the Portuguese version.”


Beechcraft King Air 350i

A Textron Aviation, da companhia Textron Inc., continua a identificar as melhores práticas entre a Beechcraft Corporation e a Cessna Aircraft Company, desde a integração das duas empresas em março. Como resultado dessa iniciativa, a Beechcraft Corporation anunciou na LABACE que começará a oferecer programas ProAdvantage de suporte ao produto à frota global do turboélice Beechcraft King Air.

“A América Latina é um dos maiores mercados para os turboélices King Air e anunciamos essa novidade na LABACE sabendo que o interesse na região seria forte”, disse Brad Thress, vice-presidente sênior de Atendimento ao Cliente. “Os programas de suporte Cessna na área ProAdvantage se tornaram o diferencial da nossa empresa e oferecer estes mesmos serviços para os produtos Beechcraft é mais um exemplo dos benefícios que nossos clientes vão notar com a Textron Aviation”, completa.

ProAdvantage é uma solução de suporte valorizado no mercado, anteriormente disponível exclusivamente para clientes operando os Cessna Citation, composta por uma série de programas que fornecem manutenção ao longo do ciclo de vida do produto e suporte de peças de reposição para fuselagens e aviônicos, motores e, quando aplicável, unidades de potência auxiliares.

O ProParts, elemento fundamental do pacote ProAdvantage, será inicialmente oferecido para certos modelos dos turboélices King Air. Ele oferece cobertura para manutenção – de linha, programada e não programada – e tambem de peças de consumo como rodas e pneus, aviônicos, freios, motores, atuadores, medidores e lâmpadas. O ProTech e o ProPropeller, também parte do pacote de ProAdvantage, estão disponíveis para certos modelos dos turboélices King Air.

Mais de 7.200 turboélices Beechcraft King Air foram entregues a clientes em todo o mundo e mais de 1.100 estão atualmente em operação na América Latina, tornando-se uma das mais usadas aeronaves da aviação executiva.

Sobre a Textron Aviation

O segmento de aviação da Textron é líder em aviação em geral e sede das emblemáticas marcas Beechcraft, Cessna e Hawker, que respondem por mais da metade das aeronaves gerais em voo. A Textron Aviation inclui os negócios da Cessna Aircraft Company e da Beechcraft Corporation, reunindo décadas de experiência incomparável no design, construção e suporte a aeronaves. Ela oferece o portfólio de produtos de aviação geral mais abrangente do mundo, com suas cinco principais linhas de negócios: jatos executivos, aeronaves turboélice para aviação geral e missões especiais, aeronaves a pistão de alta performance, aeronaves para treino militar e defesa, e uma organização completa e global de atendimento ao cliente. Sua ampla gama de produtos inclui aeronaves líderes em vendas, como os jatos Citation e Hawker, os turboélices King Air e Caravan e a aeronave de treino militar T6, todos atendidos pela maior rede de manutenção global do setor. Para mais informações, acesse www.textronaviation.com.

Sobre a Textron Inc.

A Textron Inc. é uma companhia multissetorial que utiliza sua rede global de unidades de negócios em aeronaves, defesa, indústria e finanças para oferecer aos clientes serviços e soluções inovadores. A Textron é conhecida por suas marcas, como Bell Helicopter, Cessna, Beechcraft, Hawker, Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee e Textron Systems. Para mais informações, acesse www.textron.com.

Fonte: Textron Aviation.


ProAdvantage now available for Beechcraft King Air turboprops

Beechcraft King Air 350i.

Beechcraft King Air 350i

Textron Aviation, a Textron Inc. company, continues to identify best practices between Beechcraft Corporation and Cessna Aircraft Company since the integration of both companies began in March. As a result of that initiative, Beechcraft Corporation announced at the Latin American Business Aviation Conference & Exhibition (LABACE) it will begin offering ProAdvantage product support programs to the global Beechcraft King Air turboprop fleet.

“Latin America is one of the largest worldwide markets for the King Air turboprops and we wanted to make this announcement here at LABACE knowing the interest in the region would be strong,” said Brad Thress, senior vice president, Customer Service. “The Cessna support programs under the ProAdvantage umbrella have become the standard in our industry and extending those services to our Beechcraft products is another example of the customer benefits that flow from the combined strength under Textron Aviation.”
ProAdvantage is a legacy support solution, previously exclusively available for Cessna Citation customers, comprised of a number of programs providing life-cycle maintenance and spare part support for aircraft airframes and avionics, engines and, when applicable, auxiliary power units.

ProAdvantage, which includes ProParts, ProTech and ProPropeller, is now offered for qualifying King Air turboprops. ProParts, the cornerstone element of the ProAdvantage package, provides coverage for maintenance – line, scheduled and unscheduled maintenance – and parts such as wheels and tires, avionics, brakes, motors, actuators, gauges and light bulbs.
More than 7,200 Beechcraft King Air turboprops have been delivered to customers around the world, with more than 1,100 currently operating in Latin America, making it one of the most popular business aviation aircraft.

About Textron Aviation Inc.

Textron Aviation Inc. is the leading general aviation authority and home to the iconic Beechcraft, Cessna and Hawker brands, which account for more than half of all general aviation aircraft flying. The Textron Aviation companies include Cessna Aircraft Company and Beechcraft Corporation, bringing together decades of unmatched experience in designing, building and supporting airplanes. It provides the most versatile and comprehensive general aviation product portfolio in the world through five principal lines of business: business jets, general aviation and special mission turboprop aircraft, high performance piston aircraft, military trainer and defense aircraft, and a complete global customer service organization. Its broad range of products include such best-selling aircraft as Citation and Hawker business jets, King Air and Caravan turboprops and T-6 military trainer aircraft, all of which are backed by the industry’s largest global service network. For more information, visit textronaviation.com.

About Textron Inc.

Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna, Beechcraft, Hawker, Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, and Textron Systems. For more information visit: www.textron.com.

Source: Textron Aviation.